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Customer Ratings & Reviews

$499.95

Customer reviews

Rating 4.5 out of 5 stars with 159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-159 of 159 reviews
  • Rated 4 out of 5 stars

    good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV but the speakers need a little help. Not very strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choise on my purchase.Wish I had room to buy a bigger TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a Great Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Good so far only been a month but very happy with it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a tv that’s has a terribly slow UI and with “smart” features that won’t work half the time. Get this one.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thanks for contacting us. We're sorry to hear you're not happy with your LG TV's interface and smart features. We understand it's frustrating to deal with slow performance and connection problems. We appreciate your honesty in sharing your concerns. We take all feedback seriously and are dedicated to giving our customers the best experience. Rest assured, we're working on improving the TV's interface and features based on your feedback. Feel free to contact us on social media @LGUSSupport for more help. ^Cris LG

  • Rated 5 out of 5 stars

    reat Job and Casey was awesome. We came back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG Service was great we bought a sony tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    QNED TVs internet connection problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has ok picture quality, but has a problem connecting with apps and internet. I have excellent WiFi and Ethernet connection but does not make a difference. I’ve had to reset this tv by holding the power button on television multiple times. My Samsung 7 series curved never had this problem. Probably will not be purchasing anymore LG TVs.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Trevon. Thank you for taking the time to share your feedback with LG TV (55QNED75URA) model. We understand the importance of a product that meet your expectations, especially when it comes to something as important as connectivity. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 3 out of 5 stars

    Wi-Fi is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is OK, but it constantly will not connect to Wi-Fi not real happy with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best compared to the higher end models but for the price you get what you need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't Learn This remote with my other ir remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not learn this remote with my other remote through IR

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Tv bad BestBuy customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great but Best Buy customer service is not. Tv price dropped $100 and it was 2 weeks and 8 hours since I bought the tv and they would not adjust the price. So last purchase and review at best buy happened 2 weeks and 8 hours ago. They are forcing me to shopat Amazon.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We want to express our gratitude for reviewing your recent experience with the LG Smart TV (55QNED75URA) model. We are glad to hear that you are enjoying the TV itself. However, we understand how disappointing it can be when a price drop occurs shortly after a purchase. We apologize for any inconvenience caused and any misunderstanding regarding our price adjustment policy.


      While we strive to provide exceptional customer service, it seems we fell short in this instance. We appreciate your loyalty as a customer and would like to rectify the situation. Please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our offerings to ensure your satisfaction. ^Juvy LG

  • Rated 2 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. TV was a great price, but it freezes up a lot on most apps, including the LG channels app.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Cassa. Thank you for taking the time to review the LG TV (55QNED75URA) model. We're sorry to hear about the issues you've been experiencing with the TV freezing up on most apps, including the LG channels app. We aim to provide high-quality products and ensure a smooth and seamless viewing experience. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-premium-apps--1434403325217. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    Failure to credit me with promised reward points!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time I have written & you all have failed to respond. Where are my Reward Points for the following items: HP Laser Jet Printer, Quest 3 VR Headset & this TV?????? NO I DO NOT WANT YOU STUPID CREDIT CARD! I already have enough credit cards!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We're grateful for the time you took to write us feedback on your LG Smart TV (55QNED75URA) model. We appreciate your feedback and apologize for the inconvenience you have experienced regarding the promised reward points. We understand how important it is to receive the rewards promised to you, and we are sorry to hear about any delay or confusion in this matter. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist and provide any additional support you may need. ^Juvy LG

  • Rated 4 out of 5 stars

    LG has great channels on this television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great although it can be a little slow in changing from one selection to another the color is great and the price was wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is good, set up was easy, wish had more app available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv easy to use and great picture software on it runs smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" treasure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very good. Great value for thr price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The remote is tasky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture but the remote is tasky along with it not lighting up. Additionally there not a usrers guide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture for the price point - Much better Sound System than Samsung !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and works super well. I love how it the resolution looks.

    I would recommend this to a friend