Customer Ratings & Reviews
- Model:
- 55QNED80UQA
- SKU:
- 6501911
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 55" Class 80 Series QNED 4K UHD Smart webOS TV (2022) for its exceptional picture quality, with many noting the stunning clarity and vibrant colors. The TV's affordable price point is also a major selling point, with customers appreciating the excellent value for money. Additionally, the easy setup process and user-friendly remote control are mentioned as positive aspects of the TV.
This summary was generated by AI based on customer reviews.
Great tv only thing the remote control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv everything works great my 2 only complaints are it is a little too slow and the magic remote, i feel it was a missed opportunity for a great tv because it is a great tv.
I would recommend this to a friendNot that good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this TV and been forcing myself too.. today I decided this TV sucks.. it is not user friendly and the smart aspect of it does not work properly. Even the airplay from your phone does not connect.. I have to restart this tv more often than not. Don’t buy it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Francesca. Thank you for sharing your experience with the LG TV (55QNED80UQA) model. We understand your concern when a product doesn't meet your expectations, especially regarding usability and connectivity. We aim to offer top-notch products and ensure a smooth and seamless viewing experience. To improve the smart features and AirPlay connectivity, we recommend checking for any available software updates for your TV, as these can often resolve performance issues. Additionally, ensuring that your Wi-Fi connection is stable can help with streaming and connectivity. For help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you’re still experiencing problems, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you further with troubleshooting steps or solutions to enhance your viewing experience. ^Juvy
Sound bar problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not pair with a soundbar. Have tried two, different brands, same problem.
No, I would not recommend this to a friendPlayStation 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV.Never see the TV with the PlayStation
I would recommend this to a friendUnhappy Customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it just over a year and it has vertical and horizontal lines going through it. Not very happy about this product. Worked great until after a year.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (55QNED80UQA) model. We understand your concern about seeing lines on your screen, especially after enjoying the TV for just over a year. We strive to provide reliable, high-quality products to ensure a smooth and seamless viewing experience. We recommend checking your connections and ensuring all cables are secure. If the problem persists, our support team can guide you through troubleshooting steps. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. Please send us a private message on social media @LGUSSupport so we can assist you further. Thank you for your patience, and we appreciate your feedback as we work to improve our products. ^Juvy
screen quit working after 2.5 years!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen quite working althought volume works. Best buys would not help as it is out of mfg warranty. I did not buy extra. Note for his brand, Sams's club offers free 3 year warranty. this unit is only two years old. now I have to buy a new one. Vizio support did offer a debit card so at least they did something. I tried calling best buy,all day but no one picked up
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Steven. Thank you for sharing your experience with the LG TV (DLE7100W) model. We understand your concern about encountering a major issue like a burned-out motor, especially after taking good care of your appliance. We strive to provide reliable, high-quality products exceeding our customer's needs. While repairs can be costly, we recommend reaching out to our customer support team to see if there are any options for assistance, even outside of warranty. They may be able to provide insights or alternatives that could help.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. Your satisfaction is our priority, and we appreciate your understanding. ^Juvy
Freezes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV seems to have a lot of conflict with some of the streaming services. Especially You Tube TV. Often have to shut TV off or even unplug it for 30 seconds before it will begin to operate correctly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Charles! We've attached a link with more info regarding troubleshooting premium apps; if the steps there don't help, please be sure to reach out with the second link below. https://www.lg.com/us/support/help-library/troubleshooting-premium-apps-tv-CT10000018-1434403325217 https://www.lg.com/us/support/contact ^Ian
Halo effect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is good. Except for the extreme halo effect/blooming that appears every time. The white lights/texts bleed into the dark blacks. For example substitles emit a glowing white array to the rest of the tv and it is very annoying
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Was a good tv for like a week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first 10 days a black line in the tv appeared. Sound is pretty meh. Great for gamers with all the settings.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, we appreciate you taking the time to post your review. We're here to assist with issues such as the black line on your TV you're describing. Feel free to contact us at (800) 243-0000 so that we can assist in resolving this. We're available between Monday through Sunday, 8AM - 9PM EST. We look forward to hearing from you! ^Chris
Great Product, Awful Service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is wonderful. But the bad review is just for the awful service I received at 2 different Las Vegas locations trying to get the TV.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (55QNED80UQA) model. We’re thrilled to hear that you love your new TV! However, we understand that receiving subpar service while purchasing it can be disappointing. Your feedback is important, and we’d like to address your concerns.
If you haven't already, we suggest reaching out to the store management directly to share your experience, as they may be able to provide insight or improvements based on customer feedback.
Additionally, please feel free to send us a private message on social media @LGUSSupport. Our team would be happy to assist with any further questions you might have about your TV or any other LG products. We appreciate your patience and are here to support you. ^Juvy
TV no picture no sound. Not a good buy..
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV black out. Tv does not work after 18 months. Was not an open box.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out about your LG TV (55QNED80UQA) model. We understand your concern about experiencing a blackout on your TV after just 18 months of use. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. First, we recommend checking the power connections and ensuring everything is securely plugged in.If that doesn't resolve the issue, it might be best to contact our support team for further troubleshooting.
Please send us a private message on social media @LGUSSupport, and we'll be happy to assist you with next steps. Thank you for your patience, and we appreciate your feedback. ^Juvy
Good tv, horrible remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you already have a LG tv nearby, the remote that comes with the one you just bought could automatically connect to the wrong TV and there's no way to fix it, according to LG Support.
No, I would not recommend this to a friendBad tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t worth the money, would not buy this tv from Best Buy again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Ease of use, Picture quality
Super happy with this purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, very easy to handle and control. Image are just amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, this TV has been awesome. Coming from a 6 year old Vizio FHD, this takes the cake. I would of bought the 50" due to the discounted price, but decided to go with the 55" instead. So far, it is doing very well in the living room where there is a lot of natural light that shines through when allowed. The audio is pretty decent. Good thing I did not go with the nanocell.
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
content customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean picture with excellent refresh rate. Easy setup with non-invasive smart features.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace LG TV that died after 8 years. Very easy to setup, great picture, ok sound. Was looking at a Sony but this was $200 less. Hope it last for another 8 years.
I would recommend this to a friend - Pros mentioned:Picture quality
Highly Recommended!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic TV! We've had it almost a month now and are very happy. It's clear, crisp, and sharp! I would definitely buy it again.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice TV. Very clear image. Very High quality. Customer service was nice and helpful. I highly recommend this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice overall.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a replacement tv and quite impressed with viewing angle and sharpness of picture. Good value and features for the price. Decent sound too.
I would recommend this to a friend