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Customer Ratings & Reviews

Your price for this item is $188.99
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Customer reviews

Rating 4.6 out of 5 stars with 286 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers value the 55" Class 80 Series QNED 4K UHD Smart webOS TV (2023) for its exceptional picture quality, with many praising its sharp and crisp display. They also appreciate the TV's affordable price point, considering it a great value for the quality offered. The easy setup process and user-friendly interface are additional advantages highlighted by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 286 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE!! sound sucks, just get your own speakers lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer attention and the fast approval.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG quality consistency is why I recommend them above all other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, the pixels are awesome!!! I would sure recommend this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. TV speakers not great, suggest a soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG QNED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, more bells and whistles than we need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the sound was better id give it 5 starssound is average

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    In my opinion- Try Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before the pixelation died out I thought the tv was beautiful! That was day 3.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your feedback on the LG 55QNED80URA TV. We're delighted to hear that you found it beautiful during the initial days. However, it's concerning to learn about the pixelation issue you experienced.

      To address this concern and provide you with the best possible support, please contact us directly. We'd like to assist you in resolving the pixel issue. Please send us a private message on Facebook or Twitter at @LGUSSupport, or reach out to our customer service line at (800) 243-0000, and our dedicated team will be more than happy to help you with this matter. Your satisfaction is important to us, and we look forward to assisting you further. ^Jolly LG

  • Rated 3 out of 5 stars

    No customet Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times when we turn the TV on, the picture will sometimes delay though the audio engages. Tried to telephone my Best Buy store to lodge my concern and only got a recording after a long hold that was short & rude.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the OS, prefer Roku other wise a good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Longtime LG customer disappointed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought nothing but LG TVs for the last 15 years. I have a 65” OLED for my gaming tv, and we have other LG UHD 55” TVs in our bedrooms and all have been great. Normally they last for years without issue. The QNED 80 series did not live up to what we’ve grown used to. I bought mine July 31st 2023 and within a couple of months it has light leaks on the top and bottom of the screen. Any darker TV show or movie is almost unwatchable with the corners of the TV lighting up where it shouldn’t be. I’ve requested a repair through Lg but honestly would much rather just return this model and get an OLED considering it’s broken this quickly. The OLED I’ve had for 2 years has never had an issue.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for being a longtime LG customer and for sharing your feedback regarding the LG Smart TV (55QNED80URA) model. We understand your frustration, especially considering your past positive experience with other LG TVs. We aim to provide reliable and high-quality products, and unfortunately, this specific unit did not meet our usual standards. We appreciate your patience in requesting a repair through LG and your desire to explore alternative options, such as returning the model for an OLED TV. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    LG problem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 1 year and now there is no picture, sound only.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Vicky. Thank you for reaching out about your LG TV (55QNED80URA) model. We understand your concern about experiencing sound without a picture after a year of use. We strive to provide reliable, high-quality products, and we want to assist you in resolving this.

      A common troubleshooting step for this issue is to reset the TV by unplugging it from the power source for about 10 minutes. Then, plug it back in and turn it on to see if the display returns. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture--1380902746888. If the issue persists, we’d be happy to explore further solutions with you.

      For additional assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience. ^Juvy LG

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Good picture but it hates Apple.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great but it won’t allow any Apple apps, Apple TV or Music, to sign-in. I had to attach an older Apple Tab box to receive Apple content.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Brad! We appreciate your review, and we're glad the display is living up to your expectations! When the webOS store is missing a popular app, it's generally due to licensing agreements, but we use feedback just like yours to see how we can improve, so someday your dream may come to life. ^Ian LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG QNED85 is a very good TV for most uses. It delivers a great gaming experience thanks to its low input lag and fast response time. It looks good in most viewing environments, so it's a great choice for watching movies in the dark or for watching shows during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    LG TV is perfect.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv it well lit and overall very bright at a great price. Easy to set up and the volume is just right. The animation is smooth and has a nice sound to it when you turn it on. 9.5/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    LG 55" qned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv whould recommend it, easy to use and very clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Quality Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy set up and use, sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A real steal for the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG TV is awesome! We were thrilled that the Best Buy technicians brought it to us and set it up. They made sure that we were getting 'everything' that this TV has to offer. We're thoroughly enjoying the wonderful picture and sound. And on top of that, the controls are much more user friendly making it easier to watch DVD's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful picture, can install all the major streaming apps thru lg software on tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg 55 in tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture. great sound from my 55 in lg tv i recommend with 5 stars

    I would recommend this to a friend