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Customer Ratings & Reviews

Your price for this item is $1,044.99
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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the 55" Class B2 Series OLED 4K UHD Smart webOS TV for its exceptional picture quality, vibrant colors, and smooth gaming experience. They find the setup process intuitive and easy, and the price to be reasonable for the offered features. While some users have expressed difficulty in understanding the remote control's instructions, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 625 reviews
  • Rated 1 out of 5 stars

    Worthless, useless user interface that frustrates.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worthless, annoying, stupid TV always defaults to the Dashboard instead of the HDM1 where we have the Tivo plugged in. I so regret buying this. Why oh why LG don't you create a setting where it always defaults to the HDMI of your choosing after you turn the TV on. I dont WANT TO SEE YOUR DASHBOARD. I dont want to know your dashboard exists. I dont want to use your dashboard. Just default to the input setting we've selected. Can we get a refund on this junk?

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you with a few options that could resolve your issue.~ Tanisha LG

  • Rated 2 out of 5 stars

    Expectations

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go to another store to pick up my order it was a long day just to shop for one item .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big brother “LG” is watching you.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m order to use any of the apps on the “ Smart TV’s” apps You have to sign away all of your privacy of you.can’t use them. They collect. And store all of your data on every app or device you use connected to the TV. I discourage others from buying LG products do not recommend LG. products

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, AllenE. Thanks for reaching out. We know that privacy is very important, as you register any of your LG product, your information will not be shared externally But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Rated 2 out of 5 stars

    LG pled tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and sound bar don’t sync well. Sounds drops often

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Ron. We appreciate you leaving us your review in regards to your LG TV. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony LG

  • Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 8 months and already having issues. Can’t post pictures due to Best Buy’s terrinle app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. Will not stay connected to internet.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 1 out of 5 stars

    Bogus price fixing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped price 200 after 2 days after my return period ended. Very sneaky Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements.^Venette LG

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Solid but UI could use some work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and gaming capabilities with increased RAM are top notch. The menu/UI could use some work and has a few bugs. Overall great product and even better if they could update the menu. If you're interested in pure picture quality, this is definitely a good option if you're okay with a few small bugs within the menu

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, fantastic color and detail. Have slight issue connecting to internet sometimes but i also have terrible internet so that could be it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, ps5 game are amazing. HDMI arc sometimes gets it wrong. Picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    LG OLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice OLED tv. Great picture , great sound and great price . Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Great image, glitchy software queen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have C8 2018 model. Best image and sound you can think about, worst software glitches on all the apps you can run on it, even when you keep up with their updates. Hopefully they have fixed this in the newer models bc it's the most annoying thing, requires you to cut power on the TV constantly to get them out of bad software the loops.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great set at reasonable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with colors and clarity on the screen. Excellent broadcast of 4k and HD programming. The streaming menu of apps is easy to get around and voice control a bonus. Best Buy ordering and delivery could not have been better.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A very good TV !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV beautiful colors, integrates well with my smart home easy setup and I love the remote. 4 stars on sound quality because I hooked mine up to my home theater so Im not sure what the TV speakers are like but the audio from eARC is clean

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TVs are fabulous! Clearest picture ever on this 55" screen. You can't go wrong with an LG - best on the market! The price at Best Buy was the best around and their sales people and service are outstanding! Highly recommend Best Buy and LG!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Darlene! Thanks for the praise regarding our B2 OLED TVs! Enjoy the lifelike picture quality made possible by its AI enabled a7 Gen5 Processor. We're here on Facebook (@LGUSA) and Twitter (@LGUSSupport) should you ever need support. We recommend keeping enough popcorn in stock! ^Chris (TV model OLED55B2PUA) LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    geeforce TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TaV Better picture and sound. I'm enjoying the Smart features. I'm able to access my streaming accounts so easy. The TV adds to the decor of my room. Very happy with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV so much the picture is absolutely incredible and for the price you can’t beat it this is an amazing TV for gaming on the latest and newest consuls

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    OLED LG B2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best tv in my house. Crystal clear screen with the colors and blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing oled tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and color. Detail is veru sharp. Good audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. Shows really great. Picture quality is crisp

    I would recommend this to a friend