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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1752 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional picture quality, vibrant colors, and smooth gaming experience offered by the 55" Class C2 Series OLED evo 4K UHD Smart webOS TV. Many appreciate the ease of use and the OLED technology, although some find the remote control less than ideal. Positive feedback also highlights the impressive refresh rate and HDR capabilities. Concerns regarding price and potential burn-in were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,752 reviews
  • Rated 5 out of 5 stars

    LG OLED TELEVISION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG IS A GOOD COMPANY, WITH EXCELLENT PERFORMANCE. .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, but go bigger! I purchased this & returned it for a bigger size!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    believe COMCAST does not provide as good signal as seen in store or as friend tv with COX in Rochesterr which affects picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always shop Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new generation TV and compatible LG sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great picture, but ads on startup and home screen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, but you're paying $1200 so LG can show ads on YOUR TV. Unbelievable. Ads when it starts up. Ads on the home screen. "Do you want to Netflix?" "Do you want to try Alexa?" A bunch of apps that you can't remove probably because some company payed them money. :(

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, We understand how annoying the ads can be. Unfortunately, We can't change the way of the world but we can alter it just a bit. Please see the link provided that will guide you with step-by-step instructions on how to turn this feature off: https://youtu.be/8Z8V2oSge0k. Should you need further assistance please don't hesitate to contact us via social media on Facebook or Twitter using handle @LGUSSUPPORT. ~Tanisha LG

  • Rated 4 out of 5 stars

    Has more features then a Swiss army knife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But also difficult to learn and many things are not relevant unless you also have the HD cable box and cables to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv quality and excellent services at the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    C2 My first Oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a few bugs in the tv...but after unplugging the oled for a few, cleared the problem. Hard to beat the Dolby Vision on the C2...and at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg oled c2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv cant wait to get mine delivered and installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of confusing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been over a month and some things I still get confused about. Works awesome with my lg sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife greenlit larger

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. But returned for larger size. Make sure you have correct size for your space. Kept same TV brand and model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No customer services from Bestbuy or LG.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 TV's to get one that worked. No customer service from Bestbuy or LG. Do not recommend this product or business.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the TV. I wish there was an easier way to initiate the sleep timer or if there is, an easier way to find out where it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great image in all lighting!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Screen quality great. Good voice control. Don’t love the mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great new screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG tv is very. Geek Squad were excellent. Will buy our electronic needs at BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Hate this TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great but overall HATE this TV. Bought it because of all the reviews raving about it but so many issues and the LG interface is so horribly designed. For example, the voice interface constantly, with no prompting or even touching the remote, beeps and announces "voice is not recognized". So many similar random behaviors (TV turning itself back on) that basically had to turn off most of the options. Even just turning the TV on takes multiple buttons and is really slow just to get to a channel. Have seen multiple reviews & posts saying shouldn't even use the LG interface and should get Roku or Apple TV but for this kind of TV that shouldn't be required

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We read your feedback, and we're sorry to hear that you're having such a negative experience with the TV, despite the great picture quality. It's disappointing when a product doesn't live up to the expectations set by reviews, especially when there are multiple issues and frustrations with the interface design. Random behaviors and difficulties with basic functions like turning on the TV can be incredibly frustrating. We understand your sentiment that for a TV of this caliber, using external devices like Roku or Apple TV shouldn't be necessary. We'd also like to get a better view of your concern. To do so, kindly send us a private message on Facebook or Twitter (X) using the handle @LGUSSupport, and it'll be our pleasure to assist you. -Shae LG

  • Rated 2 out of 5 stars

    Owned less than a month and problems already!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this T.V. I was super excited to finally have an OLED tv. 3 days after I had it, the tv would click the red light would blink 3 times and no picture. I read online to unplug, wait 10 -15 mins and try again. (feel like a 1300 tv shouldn't have this problem, but hey seems to be common now days). Worked for 2 days then same problem again, clicks light blinks 3 times and no picture. I left unplugged for the entire night and tried the next morning. STILL DOES NOT WORK RIGHT FOR A 1300 DOLLAR TV!!!!!!!!!!!!!!!!!!!!!!! AND LESS THAN 1 MONTH OLD. I read a lot of fix's for these OLED's involve capacitors and power boards need replacing. Again JUST BOUGHT THE THING>

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 55" Class C2 Series OLED eve 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 4 out of 5 stars

    View is wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lg tv with the oled lighting are easy on the eyes.great job lg

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Do not recognize your voice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, especially in a bright room terrible voice recognition

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I only took a star off because it has a tendency to forget that it’s programmed to work the my roku

    I would recommend this to a friend