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Customer Ratings & Reviews

Your price for this item is $1,104.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1752 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional picture quality, vibrant colors, and smooth gaming experience offered by the 55" Class C2 Series OLED evo 4K UHD Smart webOS TV. Many appreciate the ease of use and the OLED technology, although some find the remote control less than ideal. Positive feedback also highlights the impressive refresh rate and HDR capabilities. Concerns regarding price and potential burn-in were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,752 reviews
  • Rated 4 out of 5 stars

    Reviw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall, not so good geeks squad regarding setting it up an exlaining fetures

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OVERALL RATING OF LG-55" OLED

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an OK TV set. The sound coming out of internal built in speakers is lousy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very bad experience for over thousand dollars TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new LG55inch Oled C2 model on 2/3/2023 with very disappointed. The TV does not have the cover piece on the back and no any instruction for assembly so I have to look on youtube for it. I know I have a right to return it BUT because that is not big deal and I don't want' to bring it to back and forth

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Oled but will have to go with QD Oled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was as bright as the QD Oled S95B and color accuracy on the samsung are better out the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with room with little light unfortunately had to swap for a Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    television

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too many control choices very complicated controls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screws missing in the c2 box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No screws in the open box. Otherwise tv looks good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ooops

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but my son broke it within a month. He’s a 3 year old with the arm of Nolan Ryan. Manufacturer would not replace. Very fragile

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Worst tv experience of my life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this $1,300 paper weight 0 stars I would. Looked beautiful until I got up this morning and it wouldn't turn on. Nothing works it's a paper weight. One week out of the returnable time with Best Buy this thing stopped working. LG says 3 to 5 business days for a repair company to come fix it. I WILL NEVER PURCHASE AN LG AGAIN. I have a Samsung that had lasted close to 15 years and the tv I replaced this LG with is a Sony that has lasted 10 years or more.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello,Understandably, this is frustrating. We are sorry that your units are not working properly. We will share this with our research and development teams for future improvements. This feedback will be shared with our product team. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa LG

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Pop-up ads while watching the TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great panel. Beautiful picture. But I don't think I could ever recommend this product to anyone because of the inability to disable popup ads when using the TV. You will randomly get notification bubbles on the screen trying to sell you stuff and the only way to disable them is to disconnect the TV from the Internet which prevents you from getting necessary software updates.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      You have the ability to turn off the ads on your screen. Go to Settings (gear icon) > All Settings > General > Additional Settings > Home Settings > then turn off Home Auto Launch, Home Promotion, and Home Animation, and then you do not have to worry about pop-up ads. ^Jennifer LG

  • Rated 1 out of 5 stars

    An Expensive Paperweight

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV in 2023, and as soon as the warranty ended the screen got a line through the center and I was told there was nothing they could do. I needed to send it to a service center that wanted to charge $400 to fix it. I have a $500 TV that lasted me 10-plus years without issues and I finally splurged on a premium TV and this is what I get. Lesson learned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than other brands but nothing impressive to recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    n

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is way too dark. I tried to adjust it but nothing seemed to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy doesn’t honor price match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Best Buy wouldn’t honor price match for their own price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased July 5th, 2023. Less than 6 months and it just died as I was watching it. No power at all. LG customer service is awful. You can’t talk to anyone, only texting with a live chat that won’t listen and only ask you questions the uniform troubleshooting questions…over and over. I will never purchase LG again as long as I live. Let’s see how long it takes to get a service scheduled since it is under manufacturers warranty. Booooo LG!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Lg 55’ tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality to dark on all settings sound quality only good on one setting back grounds to bright 4K effects are flat and colors are off as well

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate all feedback about your experience. We'd be glad to check your concern further, and see how can we rectify this. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your product's model number. ~Bridge LG

  • Rated 1 out of 5 stars

    HELP PLEASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Audio out" connector on the back of the unit does not work. (has never worked) It should provide sound to my hearing aids but it doesn't. As a result I can't understand the audio. I contacted LG and they said they would fix the problem. They have not and that was about 3 week ago. As a result my nice new TV does not work for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now after there was an update I get nothing except it tells me To plug it in. I rt worked fine until I got an update.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Viriginia, we realize how much this impacts your TV viewing experience! So that we can further assist you regarding this issue, please send us a private message on Facebook (@LGUSA) or a direct message on Twitter (@LGUSSupport). We look forward to resolving this issue for you! ^Chris LG

  • Rated 1 out of 5 stars

    Not Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disconnected 3 times. Had to repeat my name 8 times. Calling regarding remote that was to difficult to use. Finally, after over an hour on the phone I was directed to site where I had to purchase it. I should not be charged for it. Also, charging me extra to mount the tv that you just put a mount off is gouging your customer. What happened to do the right thing. I’m very disappointed. Why I bought extra sevices is a joke.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    LG-55" C2 Series. No good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it July 11th 2023. Stopped working October 1 2024 (3 months past warranty) Tv tech said it's the Panel (Screen) Will cost a fortune to fix. Not worth it. Never Again

    No, I would not recommend this to a friend