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Customer Ratings & Reviews

$1,149.00
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Comp. Value: $1,296.99

Customer reviews

Rating 4.8 out of 5 stars with 553 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-553 of 553 reviews
  • Rated 1 out of 5 stars

    It stop working in 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stop wotking in 2 months. What else can i say .

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Brent. Thank you for sharing your experience with the LG TV (OLED55C4PUA) model. We understand your concern, especially when a product stops working so soon after purchase. Our goal is to provide reliable products and excellent service for a smooth experience.

      If your TV isn’t turning on or has other issues, please check the power connections to ensure they’re secure. You can also try a soft reset by unplugging the TV for 60 seconds before plugging it back in. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865.

      Since this issue arose early, we recommend contacting us for further support. Message us on social media @LGUSSupport with your order details, serial number, and a brief description of the problem. Our team will prioritize your case and assist with repair or replacement options.

      We want to help you enjoy your TV again soon. ^Juvy LG

  • Rated 3 out of 5 stars

    Superior picture, but the audio is lacking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I splurged on this TV today after being disappointed by a different TV model Im returning. I'm very pleased with the picture, and especially with the excellent color, contrast, and black levels when viewing from a 45 degree angle. I'm very disappointed however in the audio - it has no analog audio output, so I can't connect it to my analog hi-fi system. I bought a digital audio cable and a DAC to overcome that, but realized that wont work: with digital audio out, the remote cant control the volume! So I've had hi-fi audio with my TVs for 40 years, but now I have to listen on the TV speakers whoch are fair at best, or buy an LG sound bar which would be somewhat better, but costs a lot and still is not as good as my old hi-fi system. Im goong to keep the TV for the picture but the loss of high quality audio really sticks in my craw. The TV obviously includes a DAC for the internal speakers. LG just failed to provide an output jack, and it would cost them pennies to include one. I can only conclude they sabotaged the product design to force customers to buy an LG soundbar which is downright rotten of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC TV - Excellent motion, Great Color and Blacks, Interface is a bit annoying. Off-Angle viewing is superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had no tv problems so far. geek squad mounted and set it up so I can't comment on ease or difficulty in that respect. The picture is great. we added a sound bar too, so the sound is very good. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV in years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV in January '24 and it has been the best TV I have ever had, I will stand behind my review 1000%. This has lead to my purchasing 5 (FIVE) additional LG purchases in '25. YOU WILL NOT BE SORRY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Beats All Others!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I've been looking for! Web browsing, tons of free streaming apps, ability to download apps, etc. I could go on and on. It has Superb picture and sound. Use voice control or remote. Loads of adjustments for your personal preferences. GREAT TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV — picture seems flawless, and the “smart” features are convenient, intuitive and easy to navigate. Looks great in my one-bedroom apartment’s living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality excellent, sound quality OK (on it's own). Center stand is rugged, and stable. Nice ergonomic remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date the best television I've ever bought the picture quality is unbelievable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG oled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this television. LG is the best for tvs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No HDMI cable to hook up to cable tv provider box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't received my 55" LG OLED c4 yet, but Best Buy Chat Support tells me it does not come with an HDMI cable to connect to my cable tv provider. Why not? How else to connect?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Regrets, never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst user interface ive ever experienced, so many pop ups asking to “optimize” my settings when i already have it set up the way i want. Cant get rid of the constant “voice user agreement” pop unless i agree to it…thanks really helps with the immersion of my show. Excellent colors…let me just put another pop up right here…thanks LG

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with us. We understand your concern about dealing with constant pop-ups, especially when you’ve already set up your LG TV (OLED55C4PUA) model. We strive to provide reliable, high-quality products and ensure a smooth viewing experience.
      To help reduce pop-ups, we recommend adjusting the "User Agreement" notifications in the settings menu to disable or manage notifications, if available. Additionally, exploring the "Notifications" settings may allow you to turn off certain alerts, such as the "optimize" prompts.

      Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you with further customization options to help improve your user experience. We’re here to help and appreciate your patience as we work together to make your viewing experience better. ^Juvy LG

  • Rated 1 out of 5 stars

    Only good for a very short time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv (2022 model) when we moved. It was great at first, but then started having issues. Just recently it completely stopped worked. I looked up smart tv repair in my area, and even those reviews were mostly talking about the LG OLED tvs. Turns out the power board is completely shot. I would have thought a tv that was upwards of $1,300 would lasted longer than a few years. Never going with LG again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, PatriciaW. Thank you for sharing your experience with us. We understand how concerning it is when your LG OLED TV (OLED55C4PUA) stops functioning. Power-related issues can sometimes be resolved by unplugging the TV for about 5 minutes and then plugging it directly into a wall outlet to rule out any power fluctuations.
      https://www.bestbuy.com/site/lg-55-class-c4-series-oled-evo-4k-uhd-smart-webos-tv-2024/6578051.p?skuId=6578051
      If the issue persists, we’d love to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be happy to explore possible solutions. We appreciate your patience. —Renzo LG