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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 551 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the 55" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024) for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate its performance for gaming, particularly the high refresh rate. However, some users find the remote control challenging to navigate. A few customers also noted issues with glare in brightly lit rooms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 551 reviews
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Megan Tylkowski was amazing. She made the purchase enjoyable. She made the purchase happen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Pleased with option box tv purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great Picture, Terrible UI

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is amazing, but their software and app requirements are terrible. Need an LG account and app ( with very intrusive permissions) to install other apps (like Paramount+ and Crunchyroll). Will never buy another LG TV EVER if this is how the plan to do business. Now I have to purchase an add on for my TV just so I can watch other streaming services. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Kayana. Thank you for sharing your experience with us. We understand your inquiry regarding the software and app requirements on your LG OLED55C4PUA TV, and we appreciate your positive feedback on the picture quality. To improve your app experience, we recommend ensuring your TV’s firmware is up to date by checking for updates in the Settings menu. Also, try deleting and reinstalling the apps causing concern through the LG Content Store, which often resolves issues related to app permissions or login requirements.

      If you continue experiencing challenges with app permissions or LG account requirements, you can try changing the LG Service Country setting temporarily to refresh the connection between your TV and LG servers. Another option is reviewing and accepting all user agreements in the Privacy & Terms section of your TV settings, as this helps apps function properly.
      LG TV - Troubleshooting Premium Apps - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-premium-apps--1434403325217

      We want to help make your viewing experience enjoyable and seamless. Please send us a private message on social media @LGUSSupport so we can provide further assistance tailored to your needs. We look forward to helping you get the most from your LG TV. —Renzo LG

  • Rated 5 out of 5 stars

    Incredible tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! The tv will blow your mind with all of the AI technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on line service was easy and saved me a drive to lebanon they dropped new tv and took the old one times and deliverty was correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED -Thumbs Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded the positive reviews I read. Easy to navigate. Worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great pic! Worth the money………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bernie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the geek squad did a fantastic job with the installed set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg better then Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality tv better then Samsung better interface and processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" LG Oled evo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from the sales experience through the installlation. Could do without all the surveys (it's not just Best Buy).

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG - 55" Class C4 Series OLED evo 4K UHD Smart web

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially excited to purchase my first OLED TV and had high expectations. Unfortunately, once I finally had the opportunity to use it, I experienced multiple issues. The TV frequently restarts, powers off, logs me out of YouTube and other apps, and consistently loses signal.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Elizabeth. Thank you for reaching out to us. We understand the importance of having your LG TV (OLED55C4PUA) model deliver a smooth and reliable experience, especially with streaming and connectivity. For the issues you described, please try the following step: Perform a firmware update by going to Settings > Support > Software Update > Check for Updates. Keeping your TV’s software current often resolves restart loops, app sign‑outs, and signal stability problems. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.

      Additionally, you can run the Reset to Initial Settings option under Settings > General > System to refresh the TV’s configuration if the update doesn’t resolve the behavior. If the issue continues after these steps, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was great. Someone right when I came in asked if I needed any help. The person helping me had answers to all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55" lg oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still waiting for my $200 gift card. mmmmmmmmmmmmmmmmmmmmmmeeeeeeeeeeeeeeeeeeemmmmmmmmmmmmmmmmmmmmmmmmmmmmdddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. Appreciate the 12 month free financing also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with voice .and setting up stations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Susan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It! Sound is OK except for the background vibrating background noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED a picture is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the clarity of our 55” LG OLED tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior citizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very helpful and very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poorly redesigned remote, otherwise great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version of this tv and it had a play and a pause button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dont buy this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv but screen started to bubble after 3 months of owning it

    No, I would not recommend this to a friend