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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 469 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-469 of 469 reviews
  • Rated 5 out of 5 stars

    Happiness is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great TV at a good price. The installation and "training" was outstanding. Life should go this well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLEG review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of electronic device I've yet purchased from Best Buy hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Super happy with the picture!!! Glad I chose it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV - a total standout in the sea of OLED TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with a crisp , bright picture! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55" OLED AI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, enjoying it very much...thank you!!! WooHoo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star OLED TV - LG C5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Great price.OPED terrific. East install. Delivery service frsit rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg oled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the new tv, the picture quality is really nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Complaint

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service regarding delivery and installation services were terrible. Received conflicting information from telephone service staff.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Joseph. Thank you for reaching out about your LG TV (OLED55C5PUA) model's delivery and installation experience. We understand the importance of receiving clear, consistent information when coordinating services for a new TV. If you haven't done so yet, we recommend contacting Best Buy customer services 888-237-8289 for potential solutions.

      To help you get the most out of your OLED once everything is set up, one helpful step is to run the Picture Mode Optimization by selecting AI Picture Pro or adjusting the OLED Pixel Brightness to match your room lighting. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS. We’d be glad to take a closer look at what happened with your service interactions. Please send us an email at [email protected] so our team can assist you directly. ^Juvy LG

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