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Customer Ratings & Reviews

$1,196.99
Save $103
Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 456 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and vibrant OLED display of the 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). Many appreciate its ease of use, strong performance in well-lit environments, and impressive black levels. However, some customers have expressed concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 456 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, the best hAVE ALWAYS BOUGHT LG, great value for what you get. Another tv soon I hope

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Living room TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than former TV, especially for sports.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tvs in 2025 cannot wait for the next one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    1 step forward 2 steps back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing this really has going for it over the CX I upgraded from is the brightness, which is too bright for me. Image quality is basically the same. The VRR flicker in this set is way worse than it was on the CX though.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us regarding your LG C5 Series OLED evo TV. We understand your inquiry regarding the brightness levels and the VRR flicker performance compared to your previous model. To reduce the flicker, we recommend checking the Fine Tune Dark Areas feature within the Game Optimizer menu, which can help stabilize near-black levels during variable refresh rate gaming. For the brightness, you can adjust the OLED Pixel Brightness setting under the Picture menu to a level that is more comfortable for your viewing environment.
      https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing never going back to anything other than oled

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV but bad customer service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent but I didn't get the 20% discount I was promised for opening a Best Buy Credit card account. It is impossible to get connected with anyone at Best Buy through your telephone system. Currently not a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV all the way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, picture is amazing and sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updrage from previously owning a lg oled c3 model!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great picture but you will need a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pic. I am beyond happy with this purchase so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been awesome. Owned just over a month but its been fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and great sound. Best Buy salesperson was terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works fine but installer never left manuals for TV and internet is also not listed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pixel Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a great picture and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Best Buy Employee

    Rated 5 out of 5 stars

    OLED TV

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv. once you go OLED you’ll never go back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good merchandise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Tv is excellent as expected I really love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 stars!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Super great quality. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG TV has a beautiful picture and wonderful true colors for smy channel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing OLED T.V

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG OLEDevo AI is a great TV. So far I have been enjoying the contrast OLED is able to provide and the extra features that come along with this model. The new controller that allows to hover the cursor is a nice implementation as well. The only thing I don't like is the cheap cable management connectors and how the screws screw into the base. Other than that no issues and no dead pixels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, did my homework ( consumers guide) shoped for the best prices. Decided on this TV at Best Buy. Staff was very helpful

    I would recommend this to a friend