Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED55C5PUA
- SKU:
- 10214328
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and vibrant OLED display of the 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). Many appreciate its ease of use, strong performance in well-lit environments, and impressive black levels. However, some customers have expressed concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv.mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmnmnjnnnnnknmn
I would recommend this to a friend Electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let your buys be from Best Buy. Shop with confidence
I would recommend this to a friend- Pros mentioned:Picture quality
Very nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv great picture really thin light weight
I would recommend this to a friend LG tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is really good the quality of the screen is excellent for is price
I would recommend this to a friendLG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television fits our needs. Best Buy provided great customer service.
I would recommend this to a friendNo mute button on the remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is good, although the remote control is not, the mute button is missing and it’s very frustrating to work with to the point I was going to return the tv because if it. If you considers buying it maybe look for alternative remote control. I suggest do your research before buying it.
No, I would not recommend this to a friendGo for it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for a month now , and I couldn’t be any happier with the purchase, it’s well worth the price
No, I would not recommend this to a friend- Pros mentioned:Picture quality
TV is a great value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV. Picture is great. Remote is a bit touchy.
I would recommend this to a friend Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were able to get a salesman right away, and he helped us buy an LG TV
I would recommend this to a friendLG OLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not had a new tv for 10 years… this one is great so far!
I would recommend this to a friendLG C5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forget a gaming monitor, just get this tv!!! It’s great
I would recommend this to a friendNothing to Complain about
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning how to use it and should have instructions. So far so good enjoy live sports.
I would recommend this to a friendMr B.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales personnel really helpful. Really enjoying my LG TV.I
I would recommend this to a friendMy new LG OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. I have absolutely no complaints so far.
I would recommend this to a friendVery Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was handled in a friendly, helpful and professional way.
I would recommend this to a friendBad software update
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After updating software to the latest voice activation stopped working with error code E4. When all of the trouble shooting steps didnt work I contacted LG customer support and was told that they are working on a fix that would take a few days. This tv is less than one month old.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, LeonardF. Thank you for sharing your experience with the LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. We understand your inquiry regarding the voice activation feature and the error code E4 you are encountering after the recent software update. We are pleased to hear that you chose our latest 2025 model for your home.
https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R
To assist with the voice recognition error, we recommend performing a reset of your Magic Remote by pressing and holding the Home and Back buttons simultaneously for 5 seconds until the power button flashes, then pressing the Wheel (OK) button to re-pair it with the TV. This can often refresh the connection to our AI services. We would like to investigate this software behavior further with you to ensure your new television is fully functional. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Delicate hard to handle or lift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad just very delicate hard to pick up and mount
I would recommend this to a friendOur new LG QLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this QLED TV is awesome. LG has exceeded my expectations on this being our first LG TV. We love it!
I would recommend this to a friendGREAT TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a storm that took out our Smart Television sets. Best Buy had the same TV and in stock so we purchased THREE of them!
I would recommend this to a friendNice TV - Very highly rated by Consumer Reports
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit that is fairly easy to set up and operate. Good customer service. I would buy it again if I had to.
I would recommend this to a friend