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Customer Ratings & Reviews

$1,196.99
Save $103
Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 457 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and vibrant OLED display of the 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). Many appreciate its ease of use, strong performance in well-lit environments, and impressive black levels. However, some customers have expressed concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-457 of 457 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg oled evo 55"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, the picture is great and the sound is clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG tv. Sharp color and sound. Easy to navigate. The installation team that subcontracts with Best Buy was a bit sketchy. One guy reeked of smoke, dirty clothes, gruff attitude, poking around my house. The other guy was pleasant. I think Best Buy could do better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Merchandise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s the best TV on the market!!! The picture is outstanding and sound is amazing! I would recommend this Television to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arabella

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, very happy with LG but I’m still trying to figure out the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLEG review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of electronic device I've yet purchased from Best Buy hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredibly Sharp Image from 4K UHD Streams

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is incredibly bright and sharp. The bezel around the screen is very small and makes the image almost edge to edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great TV at a good price. The installation and "training" was outstanding. Life should go this well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but unremarkable Remote. How do I mute this thing?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55" OLED AI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, enjoying it very much...thank you!!! WooHoo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV - a total standout in the sea of OLED TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55in LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good color and picture is very clear. Very easy setup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv in every aspect especially color and resolution

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with a crisp , bright picture! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star OLED TV - LG C5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Great price.OPED terrific. East install. Delivery service frsit rate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg oled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the new tv, the picture quality is really nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not The Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. The sound quality is inferior to our Samsung TVs regardless of the sound setting selected. 2. The LG Remote is a joke and difficult to operate. If you are looking to change settings or move seamlessly from Cable to Apps, forget it. The cursor technology is ridiculous and times out all too frequently; thus making any changes frustrating at best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Complaint

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service regarding delivery and installation services were terrible. Received conflicting information from telephone service staff.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Joseph. Thank you for reaching out about your LG TV (OLED55C5PUA) model's delivery and installation experience. We understand the importance of receiving clear, consistent information when coordinating services for a new TV. If you haven't done so yet, we recommend contacting Best Buy customer services 888-237-8289 for potential solutions.

      To help you get the most out of your OLED once everything is set up, one helpful step is to run the Picture Mode Optimization by selecting AI Picture Pro or adjusting the OLED Pixel Brightness to match your room lighting. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS. We’d be glad to take a closer look at what happened with your service interactions. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy LG