Customer Ratings & Reviews

Best TV purchase ever, would strongly recommend for any movie buff and gaming enthusiasts.

The picture on this QLED TV is awesome. LG has exceeded my expectations on this being our first LG TV. We love it!

Hope it lasts longer than the last one bought at Best Buy. Same $1400 TV lasted less than 3 years. So bought 5 year warranty this time.

There was a storm that took out our Smart Television sets. Best Buy had the same TV and in stock so we purchased THREE of them!

Nice unit that is fairly easy to set up and operate. Good customer service. I would buy it again if I had to.

Would be a 5 except for my disappointment with the instructions relative to programming the remote and the super-fast sound associated when I change volume levels

Amazing picture. Truly amazing picture. Returned it for a Roku Pro series though. We could not stand the LG interface and UI. Massive ads on the screen and the AI function likes recommending adult content.

Love this screen and the software in it! I just watched my first football game in 4k, excellent!!

TV is great! I've owned my LG C2 42" since 2021. I do miss the other remotes; they were far more responsive.

Set up was a learning experience. No real guidance

My husband loves this new tv, it is great size for our bedroom. Good to watch movies on.

When I bought my TV the salesman told me that if it went on sale cheaper in the next 90 days they would refund the difference. That was in addition to their regular price matching guarantee with other sources. The TV indeed has gone on sale for $50 less at BB twice now and for $20 less at Amazon but they refuse to honor their promises. They gave me a crazy runaround – that since the TV at BB came from a different supplier and therefore has a different SKU (an internal inventory control number assigned by BB itself) so it doesn’t count????? The same exact model and size of TV but they changed an internal control number so they don’t have to give me my money?? Do they have special software that generates new random sku’s every week when the sales change to make sure they never have to do it? They said the Amazon price didn’t count either because that was also a different supplier!!! Duh!! It’s a different company – OF COURSE it is a different supplier. I have bought my appliances and large electronics from them for years. I was waiting for my TV BB reward certificate to buy a zoomy new LG induction stove but since they made it clear they don’t want my business anymore and in fact are effectively barring me from ever shopping there again I bought it elsewhere.

Volume is not consistent, comes on very loud even if the sound is turned down when the TV is turned off

Exceptional service from the team. Delivery to car was great

Items I bought are doing very well so far so ggod.

This product is amazing!! Love the quality and the ease this TV brings the family!

Daryl at the South Portland Best Buy store in the TV section is fantastic!

Excellent reception and soundbar in sync correctly

Love the tv quality and the graphics looks crazy on ps5

Well i cant say much about it since i only had it for a day and stopped using it since it didn't work. I bought this open box, was supposed to be "excellent" condition, but when i picked it up i had to ask for a remote, and it didn't come with anything else. Anyways the tv would turn off after about 20 minutes and wouldn't work unless i unplugged it and plugged it back in. So i ended up returning it, which was hassle free thankfully.