The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I love the television!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I set it up in an old cubby hole designed for a tube TV. I was concerned about this location in a very sunlit room. But i'm very impressed with the picture quality.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with this purchase. Fantastic picture, enough HDMI and USB connections to connect whatever is needed, lots of apps and LG channels to watch whatever you want. The only negative is the “magic” remote. It definitely takes some getting used to. Nothing magic about it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought an LG first and our surprise was that when we opened it from the box and turned it on the screen was broken.
I returned it and we decided to buy a more expensive Samsung, but I don't regret the purchase. it has some impressive colors
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv is phenomenal quality for gaming or movies, playing 4k Warzone is great very low latency and the customer service at Best Buy was easy to deal
With!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this particular item because it is not as expensive as a standard computer monitor. The added programs are a bonus. A game library is included. You'll need a separate controller. Possible preferably a wireless Bluetooth controller. I have a wired controller which makes navigating the tv easier. However it will not work with the game hub. That's a low point but since some require a prescription, I will hold off on investigating further
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv is great. Problem with sound bar we ordered. It did not come Olin so we had to go with another one. Delivery was fine once they arrived. Geek squad that delivered and installed were great and hooked everything up in a timely manner.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the TV. We’ve always had Samsung TV’s so it’s taking a little time to get used to the differences. I also would love the color be the same as it is when you are looking at it in the store. Always seems when you get it home , even if you change the settings, still looks a little duller than the sharp color contrasts in the store.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased a C5 55” for my bedroom and was a perfect fit for my space. It is super bright around 1,200 nitts and I find myself changing the picture setting to cinema to slighty lower the brightness when watching at night. That would be the only concern I have with this TV and everything else is pristine. I like what LG did with the remote this year as well, simple button layout, light weight, and you can also use your phone as the remote as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Two lines appeared on my tv screen while I was watching a movie. I then smelt something burning and quickly turned off the tv. After a minute, I attempted to turn on the tv and it was completely blank. The panel had burn marks, so I’m assuming this was a burn in problem. Which is crazy because I only had the tv for 8 days. I’m so disappointed about this but luckily I was able to return it. Beautiful while it lasted. Buyers beware!
Hi, Elijah. Thank you for sharing your experience with your LG TV (OLED55C5PUA) model. We understand how important it is to have your unit deliver reliable performance right from the start. The issue you described—lines on the screen, burning smell, and panel damage—is not typical of OLED burn‑in, which usually appears gradually as image retention. What you experienced sounds more like an electrical or panel fault.
For future OLED use, one helpful step is to enable OLED Panel Care features such as Pixel Refresher and Screen Shift under Settings > Picture > OLED Panel Care. These tools are designed to maintain panel health and prevent image retention. You can find more guidance here: https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS. If you need further assistance, please send us an email at [email protected] so we can support you directly. ^Juvy
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Fantastic Device
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best TVs I have ever owned. I'm
So very happy I made the decision to purchase. My shows, movies and, most importantly, my gaming is elevated in so many ways! I cannot believe this b and its capability. At current I am post surgery and sitting here listening to and watching the stingray app is relaxing and beautiful! It looks like I'm staring out of my
Window! (See attached pic) The sound on its own is theater quality and the webOS is fast, clear and user friendly. I might be ditching my firestick I've had for 10+ years. If you are looking for an OLED this is it!!!