Customer Ratings & Reviews
- Model:
- OLED55C5PUA
- |
- SKU:
- 10891478
Customer reviews
Rating 4.8 out of 5 stars with 516 reviews
(516 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV fits over our new fireplace beautifully. Screen is beautiful and bright. It’s very user-friendly in all aspects. We are very happy with our purchase. pajama man who set up the TV were very knowledgeable, very friendly and very accommodating. It’s hard to find that in customer service nowadays.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friendRated 3 out of 5 stars
Not The Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. The sound quality is inferior to our Samsung TVs regardless of the sound setting selected. 2. The LG Remote is a joke and difficult to operate. If you are looking to change settings or move seamlessly from Cable to Apps, forget it. The cursor technology is ridiculous and times out all too frequently; thus making any changes frustrating at best.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Lg oled evo 55"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv, the picture is great and the sound is clear.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend Rated 5 out of 5 stars
LG OLED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are very happy with the TV and surround sound. The colors are very vibrant.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Quality Merchandise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s the best TV on the market!!! The picture is outstanding and sound is amazing! I would recommend this Television to anyone.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Incredibly Sharp Image from 4K UHD Streams
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is incredibly bright and sharp. The bezel around the screen is very small and makes the image almost edge to edge.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend Rated 3 out of 5 stars
Take the good with the bad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture that is the best I have seen BUT I have noticed lately a couple small indentations in the screen that can reflect the light under certain conditions. It is not a common occurrence so I can live with it. I really wish I had noticed it initially when the TV was set up. The transition to watching Firestick is not as smooth as I would hope but just like in life "you have to take the good with the bad."
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Happiness is
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great TV at a good price. The installation and "training" was outstanding. Life should go this well!
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
LG OLEG review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent piece of electronic device I've yet purchased from Best Buy hands down.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV! Super happy with the picture!!! Glad I chose it!
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
LG tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with a crisp , bright picture! Highly recommend.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Lg oled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the new tv, the picture quality is really nice
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friend Rated 5 out of 5 stars
Five star OLED TV - LG C5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Great price.OPED terrific. East install. Delivery service frsit rate.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friendRated 4 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my bedroom one of the best TV’s I ever owned
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friendRated 1 out of 5 stars
Great TV - Terrible experience with BestBuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous TV but BestBuy delivery failed miserably. Waited 6 days for delivery, I missed a day of work, and BestBuy never reached out to say the delivery was delayed. Called and asked to speak to a supervisor and never got a call back! The TV was finally delivered 4 days late and I missed another day of work! Still waiting for that supervisor to call me. Horrible service. Do yourself a favor and take your business somewhere else.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ozgood. Thank you for reaching out, and we understand the importance of having your LG TV (OLED55C5PUA) model delivered smoothly. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 for potential solutions. Since your TV has already arrived, one helpful step you can take now is to inspect the unit for any signs of damage or missing accessories before completing your setup. This ensures everything is in proper condition after the extended delivery timeline. You can also review your model’s support page here: https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Rated 1 out of 5 stars
Customer Complaint
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service regarding delivery and installation services were terrible. Received conflicting information from telephone service staff.
This review is from LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joseph. Thank you for reaching out about your LG TV (OLED55C5PUA) model's delivery and installation experience. We understand the importance of receiving clear, consistent information when coordinating services for a new TV. If you haven't done so yet, we recommend contacting Best Buy customer services 888-237-8289 for potential solutions.
To help you get the most out of your OLED once everything is set up, one helpful step is to run the Picture Mode Optimization by selecting AI Picture Pro or adjusting the OLED Pixel Brightness to match your room lighting. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS. We’d be glad to take a closer look at what happened with your service interactions. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy








. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)

















