Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED55C5PUA
- SKU:
- 6621828
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)'s picture quality, frequently praising its excellent visuals and brightness. The OLED technology is also a standout feature, with many appreciating the crisp images and deep blacks. Ease of use is another positive aspect noted by customers. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
sound level
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is not consistent, comes on very loud even if the sound is turned down when the TV is turned off
I would recommend this to a friendSuch an amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing!! Love the quality and the ease this TV brings the family!
I would recommend this to a friendDaryl & LG at S. Portland, ME BB are top shelf!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daryl at the South Portland Best Buy store in the TV section is fantastic!
I would recommend this to a friendLG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent reception and soundbar in sync correctly
I would recommend this to a friendBest LG tv ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv quality and the graphics looks crazy on ps5
I would recommend this to a friendNew TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was exactly what we were looking for in the latest technology
I would recommend this to a friendLG-55 OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes awhile to get use to the remote. Does not have a number pad to switch channels.
I would recommend this to a friendEverything was good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasant costumer services,I will like to make best buy my main shopping store
I would recommend this to a friendOutdated OLED tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars because first of all the price is very expensive doesn't match with tv experience so that's a - 2 *. Second of all the color gamut is not as wide as Quantum technology and it is very noticeable, I would say 25% less than Quantumdot color. So outdated color like from 5years ago. So that's another -1* and finally the brightness and user interfaces still lagging still not good enough. So that's another -.5*. In conclusion, this TV is way over price and outdated color.
No, I would not recommend this to a friendRandomly turns off
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought getting an upgraded version was supposed to be better. I upgraded from the c2, and it had better sound quality, and it didn't randomly freeze up and restart
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Corey. Thanks for sharing your experience with the LG TV (OLED55C5PUA) model. We're glad you enjoyed LG OLED before, and we know how crucial consistent performance is for your upgraded model. If your TV is freezing or restarting, check for the latest firmware update at https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS. Keeping your software updated may fix stability issues. You can also unplug the TV for 60 seconds and restart it using the physical button to reset it. For better sound quality, enable AI Sound Pro in the audio settings if you notice differences from your previous model. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317LST. If you need further assistance, email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Tv shuts itself off
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV only lasted two weeks before randomly turning itself off when using HDR for a couple hours. Dolby digital setting only lasts 10 minutes before the tv restarts on its own. Also the Hawthorne location of Best Buy was a miserable experience going in to buy the new tv. No customer service, no one helped with anything. The only person I interacted with was when checking out and she was incredibly rude. Best Buy used to be a fun place to go and make your big tech purchases with employees who were knowledgeable and cared about what they were doing. I guess moving forward I’ll stick to getting items delivered.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Case. Thanks for sharing your experience with the OLED55C5PUA. We appreciate your detailed feedback, and while we don’t manage retail operations, we’re here to support you with your LG product.
If your TV is restarting during HDR or Dolby Digital playback, we recommend checking for the latest firmware update, as software enhancements often resolve compatibility and stability issues. Additionally, try disabling the Quick Start+ feature in the settings menu, as this can sometimes interfere with power cycling behavior.
We’d be glad to assist you further and explore additional solutions. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be ready to help.
—Charles
no comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to set up. Not user friendly. Really sorry I made this purchase.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (OLED55C5PUA) model. We appreciate the details you’ve provided about the setup process. One helpful step is to use the LG TV Setup Wizard, which guides you through the initial installation and makes connecting to WiFi, setting picture modes, and configuring inputs much easier. You can also access step‑by‑step instructions here: https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^Juvy
Disappointing Service for a long time customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.55" LG TV Purchased with a scheduled delivery for 7/11. TV was delivered damaged and I was told that I have to take the time to reschedule another delivery. Multiple calls and delays re: inventory status of TV prevented arranging any delivery via phone. I had to return to store and arrange a new delivery for 7/18. That delivery and install remains a TBD
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, TommyC. Thank you for sharing your experience with us. We understand your inquiry regarding the damaged delivery of your OLED55C5PUA TV and the subsequent delays and issues with rescheduling. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621828.p?skuId=6621828
We appreciate your patience. —Renzo
- Pros mentioned:Brightness, Picture quality
Great tech, poor navigation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality picture, looks great with color and brightness. Overall LG UI and system navigation is not very good. The pointer system is annoying and inaccurate.
I would recommend this to a friend - Pros mentioned:Picture quality
LG OLED #1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I have ever purchased. The picture is amazing, even while watching a TV show from the '60s. Due to being hearing impaired, I added an external speaker, but only because it is cheaper to replace a speaker than it is to replace a TV. No one repairs TVs any longer.
I would recommend this to a friend - Pros mentioned:Picture quality
Incredibly Sharp Image from 4K UHD Streams
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is incredibly bright and sharp. The bezel around the screen is very small and makes the image almost edge to edge.
I would recommend this to a friend - Pros mentioned:Picture quality
LG tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with a crisp , bright picture! Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Lg oled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the new tv, the picture quality is really nice
I would recommend this to a friend