Customer Ratings & Reviews

I bought this as a multipurpose screen. For work to connect to a pc and for streaming / connect to cable. It’s doesn’t hit the mark as getting sound out of it is a challenge. I’ve had to connect other Bluetooth devices for that purpose. The lack of a remote control is also a challenge if you are watching TV / streaming.

All was handled in a friendly, helpful and professional way.

Excellent TV. The pictures are very clear. Worth it buying.

Not bad just very delicate hard to pick up and mount

After updating software to the latest voice activation stopped working with error code E4. When all of the trouble shooting steps didnt work I contacted LG customer support and was told that they are working on a fix that would take a few days. This tv is less than one month old.

Purchased in store and then found it on Best Buy website for less 2 weeks later….lower price from 3rd party so price guaranteed is void. If they are going to have 3rd party sellers on their site, it should apply. Have not taken out of box yet, may return.

So far the tv is working pretty good. I like it !!

The picture on this QLED TV is awesome. LG has exceeded my expectations on this being our first LG TV. We love it!

There was a storm that took out our Smart Television sets. Best Buy had the same TV and in stock so we purchased THREE of them!

Nice unit that is fairly easy to set up and operate. Good customer service. I would buy it again if I had to.

Hope it lasts longer than the last one bought at Best Buy. Same $1400 TV lasted less than 3 years. So bought 5 year warranty this time.

Would be a 5 except for my disappointment with the instructions relative to programming the remote and the super-fast sound associated when I change volume levels

Love this screen and the software in it! I just watched my first football game in 4k, excellent!!

When I bought my TV the salesman told me that if it went on sale cheaper in the next 90 days they would refund the difference. That was in addition to their regular price matching guarantee with other sources. The TV indeed has gone on sale for $50 less at BB twice now and for $20 less at Amazon but they refuse to honor their promises. They gave me a crazy runaround – that since the TV at BB came from a different supplier and therefore has a different SKU (an internal inventory control number assigned by BB itself) so it doesn’t count????? The same exact model and size of TV but they changed an internal control number so they don’t have to give me my money?? Do they have special software that generates new random sku’s every week when the sales change to make sure they never have to do it? They said the Amazon price didn’t count either because that was also a different supplier!!! Duh!! It’s a different company – OF COURSE it is a different supplier. I have bought my appliances and large electronics from them for years. I was waiting for my TV BB reward certificate to buy a zoomy new LG induction stove but since they made it clear they don’t want my business anymore and in fact are effectively barring me from ever shopping there again I bought it elsewhere.

TV is great! I've owned my LG C2 42" since 2021. I do miss the other remotes; they were far more responsive.

Amazing picture. Truly amazing picture. Returned it for a Roku Pro series though. We could not stand the LG interface and UI. Massive ads on the screen and the AI function likes recommending adult content.

My husband loves this new tv, it is great size for our bedroom. Good to watch movies on.

Set up was a learning experience. No real guidance

Exceptional service from the team. Delivery to car was great

Volume is not consistent, comes on very loud even if the sound is turned down when the TV is turned off