Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED55C5PUA
- SKU:
- 6621828
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and vibrant OLED display of the 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). Many appreciate its ease of use, strong performance in well-lit environments, and impressive black levels. However, some customers have expressed concerns about the remote control.
This summary was generated by AI based on customer reviews.
Nothing to Complain about
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning how to use it and should have instructions. So far so good enjoy live sports.
I would recommend this to a friendMy new LG OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. I have absolutely no complaints so far.
I would recommend this to a friendVery Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was handled in a friendly, helpful and professional way.
I would recommend this to a friendBad software update
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After updating software to the latest voice activation stopped working with error code E4. When all of the trouble shooting steps didnt work I contacted LG customer support and was told that they are working on a fix that would take a few days. This tv is less than one month old.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, LeonardF. Thank you for sharing your experience with the LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV. We understand your inquiry regarding the voice activation feature and the error code E4 you are encountering after the recent software update. We are pleased to hear that you chose our latest 2025 model for your home.
https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R
To assist with the voice recognition error, we recommend performing a reset of your Magic Remote by pressing and holding the Home and Back buttons simultaneously for 5 seconds until the power button flashes, then pressing the Wheel (OK) button to re-pair it with the TV. This can often refresh the connection to our AI services. We would like to investigate this software behavior further with you to ensure your new television is fully functional. For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Delicate hard to handle or lift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad just very delicate hard to pick up and mount
I would recommend this to a friendOur new LG QLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this QLED TV is awesome. LG has exceeded my expectations on this being our first LG TV. We love it!
I would recommend this to a friendGREAT TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a storm that took out our Smart Television sets. Best Buy had the same TV and in stock so we purchased THREE of them!
I would recommend this to a friendNice TV - Very highly rated by Consumer Reports
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit that is fairly easy to set up and operate. Good customer service. I would buy it again if I had to.
I would recommend this to a friendMy LCD 55" OLED C5 4K UHD Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a 5 except for my disappointment with the instructions relative to programming the remote and the super-fast sound associated when I change volume levels
I would recommend this to a friendLG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope it lasts longer than the last one bought at Best Buy. Same $1400 TV lasted less than 3 years. So bought 5 year warranty this time.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in store and then found it on Best Buy website for less 2 weeks later….lower price from 3rd party so price guaranteed is void. If they are going to have 3rd party sellers on their site, it should apply. Have not taken out of box yet, may return.
No, I would not recommend this to a friendBest out there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this screen and the software in it! I just watched my first football game in 4k, excellent!!
I would recommend this to a friendGreat TV but remote sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great! I've owned my LG C2 42" since 2021. I do miss the other remotes; they were far more responsive.
I would recommend this to a friendNew tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this new tv, it is great size for our bedroom. Good to watch movies on.
I would recommend this to a friendBoomer difficulty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a learning experience. No real guidance
I would recommend this to a friendTV show
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional service from the team. Delivery to car was great
I would recommend this to a friendsound level
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is not consistent, comes on very loud even if the sound is turned down when the TV is turned off
I would recommend this to a friendSuch an amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing!! Love the quality and the ease this TV brings the family!
I would recommend this to a friendDaryl & LG at S. Portland, ME BB are top shelf!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daryl at the South Portland Best Buy store in the TV section is fantastic!
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items I bought are doing very well so far so ggod.
I would recommend this to a friend
