Customer Ratings & Reviews
- Model:
- OLED55C9PUA
- |
- SKU:
- 6338498
Customer reviews
Rating 4.8 out of 5 stars with 893 reviews
(893 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 55" Class C9PUA Series OLED 4K UHD Smart webOS TV for its exceptional picture quality, vibrant colors, and sleek design. They also appreciate its suitability for gaming and its user-friendly setup process. However, some customers express dissatisfaction with the remote control and guide, while others raise concerns about potential burn-in issues and the high price point compared to other UHD TVs.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Burn-in
Rated 1 out of 5 stars
OLED = screen burn in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent $2000 for OLED 55 C7 Sep ‘17 (latest series C9) and now 2 years later have screen burn in. Do not buy OLED LG TVs. All the C6-9 series have same issue. YOU WILL HAVE SCREEN BURN IN. Don’t believe me? Go to LG discussions on there own website and yo7ll see this IS a major problem. Warranty doesn’t cover this btw.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com ^CP
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was easy to assemble, fits perfectly in our home, and has GREAT picture quality!
I would recommend this to a friend Rated 5 out of 5 stars
Outstanding TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second LG OLED and love the product from a performance perspective. Personal preference but I also like the magic remote and OS system as well. All in all an excellent all around performer.
I would recommend this to a friendRated 5 out of 5 stars
Best Gaming TV for PC or console
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the best display for gaming in 2019-2020. Either pc or console you cant go wrong.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good sound and picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the 2014 rca I had, much better picture and sound.
I would recommend this to a friend Rated 5 out of 5 stars
LG 55” OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month owning and so far the only issue is getting our Amazon Echo to find the TV. Fingers crossed this will last as long as our old Samsung that finally died.
I would recommend this to a friendRated 5 out of 5 stars
incredible tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two TVs, for our permanent residence and vacation home. Incredible color, even 60 plus year old movies. And none in 4K. We would recommend the LG OLED to anyone.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Great picture. Would recommend a soundbar.
I would recommend this to a friend Rated 5 out of 5 stars
LG OLED55C9PUA review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video, very good audio. Lots of streaming access, including some free services. Kinda pricey, but we wanted a good TV and I think we got one.
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first OLED and I couldn't be happier. I only wish it had Android TV instead of the default smart software. This model has a faster processor than the "B" version.
I would recommend this to a friendRated 5 out of 5 stars
Great Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for a replacement for my Samsung. Never owned an LG product and can say so far it’s been great. Not really like the magic wand though.
I would recommend this to a friendRated 5 out of 5 stars
BEST TV EVER
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv I’ve ever owned. Blacks look pure black, gaming in it is so enjoyable. There’s just nothing bad that I can say about this television.
I would recommend this to a friendRated 5 out of 5 stars
A really good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best I've tried when it comes to games colors are very vivid and pop. It's also good to watch movies but games is where really shines
I would recommend this to a friendRated 5 out of 5 stars
Amazing picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband did a fair amount of research and came to the conclusion that this LG OLED was the best value....and the bonus is that it is an amazing tv.
I would recommend this to a friendRated 5 out of 5 stars
Excellent image quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic display. Images are bright and clear. It’s compatible with google assistant and amazon Alexa but very very difficult to set that up.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have already had a LG OLED B8 TV - this one brings new features I was looking for like the HDMI 2.1 and Nvidia Sync for games. Lovely...
I would recommend this to a friendRated 5 out of 5 stars
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fabulous tv. I had Geek squad set it up and I could have done it myself but it was worth the money to have them do it right the first time
I would recommend this to a friendRated 5 out of 5 stars
Best picture out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV with its 4K resolution is incredible. I love having people over to watch this brilliant television.
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all I am impressed with Best Buy delivery service. It was faster than Amazon. Other than that, OLED TV is highly recommended.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good tv but dead pixels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great, one of the best out there. But mine come with a dead pixel, unnoticeable during normal use, but still not happy about it
I would recommend this to a friendBrand response from LGAnswers
Posted .We certainly understand your frustration with a dead pixel. You can troubleshoot stuck pixels using the following help article: https://www.lg.com/us/support/help-library/tv-pixel-outage-or-colored-dots-on-screen-CT10000020-20150765474191 If you have any questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/













