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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 2506 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the 55" Class CX Series OLED 4K UHD Smart webOS TV's picture quality as breathtaking with vibrant colors and deep blacks, making it an excellent choice for gaming. They appreciate the OLED technology for its outstanding dark blacks and immersive viewing experience. While many find the price reasonable, some consider it expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,506 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Apps and Grey picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture; however, when you go to the apps, they all are greyed out. Not sure if I would ever purchase another one. Sent email on Nov. 10 along with picture to LG and still have yet to receive any info or help

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    LGOLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is great...remote was initially problematic but LG replaced in a timely manor.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 3 out of 5 stars

    I'm enjoying the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a tv for gaming, I think it will pay off in the near future.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Lgcx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. But not enough to justify the ridiculous price tag.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Awesome TV. Unfortunate.....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Unfortunate BestBuy lower there price 3 times and didn't honor price match. :(

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, good installation service by a knowledgeable team. I replaced a DLP TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty expensive. I was looking for one that was 1299. Sold out each time I was out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was courteous and helpful. I got a good product at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good and smart

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. looks good in the room we use the most!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a very good tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv a lot i just hate the latency some times when I'm watching netflix.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it needs a sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the TV but not the sound I have to buy a sound bar so I can hear all the sound not good for what I paid for this TV I hate that I have to buy a sound bar to make it complete if you get what you pay for this should be perfect but it isn't the sound is bad. and I tried every setting.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    better than good, less than perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    o.k. o.k. o.k. o.k. o.k. o.k. o.k. o.k. o.k. o.k. o.k. o.k.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coud do better on more knowledgable sales people on the floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real nice tv had to wait longer than promised for delivery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    see below

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people were great. three problems: -television stand did not properly fit in cabinet as expected -getting accurate time installation was lacking. time frame was eight hours 12:00 -8:00 with pressure it was adjusted to 12:00-4:00 -ridiculous that it took weeks just to get it delivered

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LG Oled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Got in thanksgiving deals. Recommend this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    If you can afford it go for it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best in the market very high class I recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ONLY TIME WILL TELL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS OK . LOOKS NICE....BUT ONLY TIME WILL TELL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best tv to date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for gaming and great movie experience also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    We need assistance to make it work!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Good! MULTIPLE APPARENT FLAWS IN OPERATION AFFECTING OPERATION!!! Need FOLLOW-THROUGH!!! BB wants to CHARGE FOR ASSISTANCE!! This TV must require a MAGIC FIX! HELP! HELP! HELP!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG