Customer Ratings & Reviews
- Model:
- OLED55CXPUA
- SKU:
- 6401851
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class CX Series OLED 4K UHD Smart webOS TV's picture quality as breathtaking with vibrant colors and deep blacks, making it an excellent choice for gaming. They appreciate the OLED technology for its outstanding dark blacks and immersive viewing experience. While many find the price reasonable, some consider it expensive.
This summary was generated by AI based on customer reviews.
I wish I didn't purchase this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from the remote - which is Awful - the technology is just as bad - I 've had this for 3 months - and I really regret purchasing this brand - the older Sony Bravia was much better, in every way
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Unacceptable issue after 22 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.22 months old and the TV started freezing, blue screen, and loud buzzing sound. Internet research showed others with the same problem. Had to order a new Main Board ($200). Completely unacceptable. I've owned Sony's for 25 years - NEVER should have given LG a try. So disappointed.
No, I would not recommend this to a friendWorst value ever $2000 for 18 months then scrap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG OLED screens failure, yellow is now green after two years, known issue that LG refuses to fix, Worst value ever 2000 for 18 months DO NOT BUY AN Y LG OLED TV unless you plan to replace in 18 months
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Broke before 2 weeks hit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke day 13 of owning it. Bought from Best Buy in Skokie IL and was told tough luck call LG. Will not make another purchase like this at Best Buy again. Still no line of sight getting it fixed through LG either.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
The voice and lips don’t not match up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve called Jay at 8 times and not one response. I wanted to buy 4-5 thousand more but if this is the response I’d have to deal with forget it. There plenty of other places to go!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
It’s gets hot!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware it gets hot to the touch. You can feel the heat when walking by the tv. I’m So disappointed all my TVs in the house are LG’s and none of them get this hot!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette