Customer Ratings & Reviews
- Model:
- OLED55G1PUA
- SKU:
- 6453316
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, color, design, gaming features, sound, and price of the 55" Class G1 Series OLED evo 4K UHD Smart webOS TV with Gallery Design. They appreciate the crisp and customizable picture, great colors and viewing angles, slim and minimalist design, excellent gaming features, good sound quality, and reasonable price for the offered features. However, some customers have expressed dissatisfaction with the magic remote and durability of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wall mount
WARNING: NO STAND INCLUDED, WALL-MOUNT ONLY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t make the same mistake I did. Only wall mount
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements.^Venette
Bricked in 10 months!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv bricked in 10 months. Doesn't turn on while just flickering lights. Bad capacitor issue, under the warranty but I've never had any LCD brick on me so quickly.
No, I would not recommend this to a friendLG OLED55G1 evo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to explore LG's latest evo technology on the OLED55G1 evo. Unfortunately, I only got to see the standby light (on solid) and the unit would never power on. Very sad for the leader in OLED. (Maybe they need to improve their QC...)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Wont turn on
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 1 1/2 years I have had other LG Oled tvs and lasted but not this one.
No, I would not recommend this to a friendLasted 5 weeks until it failed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV completely failed after 5 weeks. Turned itself off and won’t turn back on. Waiting to hear from LG about a repair or replacement. Very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however need to move to another platform that supports back and forth messaging. Please send us a private message via Facebook or Twitter using @LGUSSupport, and include #VOC in the first message along with the model # and brief description of the issue and we will work with you on an expedited resolution. Thank you. ^Jennifer
LG TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got TV with broken screen, no picture at all, Store is not taking back and LG only provided expertise. Horrible experience
No, I would not recommend this to a friendI regret everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power supply broke after 2 months. My only option is to repair it. Not reccomended. Huge waste of money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality, Wall mount
Beautiful TV, great contrast, very clever mounting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality picture with lots of contrast as you'd expect from OLED. The available art is very nice but limited quantity. Most images include a very realistic looking frame and matte that coordinate well with the art itself. The very thin bezel and very thin TV depth result in very impressive framed art. The included wall mount is very easy to install on to two studs of 16" spacing. Not sure why one user review had a problem with his. And even once the TV is on the mount it can be easily pushed all the way to the wall and even still rotated slightly to make it perfectly level. Very clever mounting arrangement. Definitely would buy again, maybe I'd get the next larger model next time.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:User interface
Unfriendly user interface
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would gave the LG Tv 5 stars for picture quality. But zero stars for the user interface. The operation of the device is a difficult interface to get to work with. I find myself turning it off to do other things instead of enjoying it at times. Compared to other TVs I have used like Samsung the LG is a jumble. The interface makes simple tasks difficult. It is a shame such a great picture is so difficult to get to.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Superior TV for Sports
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV but had to work with my cable provider and adjust the settings on the TV to obtain ultimate 4K picture. I ordered table top stands (LG) through a third party but they did not fit properly without a few modifications (mount tabs didn't line up). It would have been nice if Best Buy had the proper stands in stock. But the TV is absolutely perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Best picture ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has the best picture of any TV that I have ever owned.
I would recommend this to a friend LG1 review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High black levels at expense of natural skin tones and detail. $100.00 dollars for a pair of legs is absurd. This tv can’t compare to the picture processing quality of the Sony A80j. The UI is irritating to say the least. The remote buttons need more space between them to lessen the chance of pressing the wrong button. I haven’t found a way to view the effects of picture setting changes as they’re being made. Doesn’t work well with non-LG Bluetooth devices. I’m not a gamer but 4 HDMI 2.1 is good, as are the wide viewing angles. The G1 looks good though.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Really Good — But
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is excellent but I bought for its WEB O/S and it’s ability to connect to a Bluetooth keyboard. The O/S works well but connecting the keyboard is not intuitive and flaky at best.
I would recommend this to a friendNo good for Dolby Vision
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lot of Dolby Vision content out there now and the G1 cannot playback this content well - it is just too dark. I also find the the picture not to be as sharp as my older TV's. Web OS use to be a good platform, however, it is now a sluggish mess.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations, Scott. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been more disappointed in a piece of technology, and that's saying a lot. I do IT work and couldn't make it functional after 12 cumulative hours of work. My guess is a firmware glitch. BUT even if it worked perfectly, the gallery function does not allow for custom photos to be uploaded, making it functionally useless. The sales people at best buy lied about this to get me to buy the TV and now I have to go thru all the trouble of returning it. Terrible.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Terrible service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why i can’t order size 55? Please responsible hjjvffghjjbfgbbbfghbvcfg
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette