Customer Ratings & Reviews

Just bought this TV, right out of the box works amazing, sound and picture quality are fantastic, after turning off a few of the features that come on by default (easy on the eyes, and power saver). I use my Xbox One X on this and the picture I get with it is phenomenal, definitely would recommend this to a friend. Also, love the way the remote can work as a wii remote.

I bought this TV on the basis of good overall reviews of LG TV's and a number of good reviews on BB and other websites. First let me say that the audio is the best I've ever heard from a TV, bar none. However, I ignored the reviews that talked about poor black/gray on the screen. What a mistake. I spent hours adjusting the TV using more than one website suggested settings, and even going to a full reset to OEM settings too. NONE gave decent black and gray colors. This TV has no such thing as black, and gray range is terrible too. And the local dimming does not help. For example: with a "black" screen and using the remote's on screen pointer, one can easily see brightening of the "black" below and around the pointer as it moves across the screen. It's like a bright tail below the pointer. Further, in letterbox content, the top and bottom are no where near black and even that changes quite visibly across the screen. I compared this TV side by side to a 6 year old run of the mill Sony, and this TV was visibly worse on black, and the other colors barely as good. When the room gets dark and the auto brightness does it's thing, then it's even worse with the black/gray. I frankly don't know how LG can sell such a display in these times of pretty decent sub $1000 TVs. I returned this TV to BB and they exchanged it for (same price) X900E with no hesitation. BB is great in that regard. Upon setting up the X900E this evening my wife and I each were shocked, shocked, did I say shocked, at the difference. The X900E is light years better in the display. The sound not so good but still better than my 6 year old Sony, and nothing a sound bar won't fix. Once again: great service at BB, lousy picture from LG on this TV (great sound to be fair).

Has A GREAT PICTURE as well as SOUND!! Remote is NICE!!! Only wish the back and power cord was black instead of white but overall Nice TV!!! Wish would have waited and got a QLED! But the speakers are Great!!! Don't need a sound bar!!! NICE!!!!

Have it for a one day and tested in day/night conditions with different kinds of video sources. The picture is ok in LG demo mode and acceptable (but far from wow) on HDR Amazon and Dolby Vision Netflix shows and in Apple TV4's screensavers. Everything else looks extremely washed out, lacks contrast and backlight. I tried all picture modes and custom settings with a minimum improvement. After that I read reviews and found out this is a common problem with LG IPS panels and Samsung's VA panels are much better in terms of picture wow factor. I wish a BestBuy's rep would not pointed me to LG instead of Samsung. LG's OLEDs is a different story but a different budget too. I'm going to return it and buy Samsung 8000, which is just 100 more and has much better contrast and overall picture accordingly user and professional reviews. It's very unfortunate because otherwise overall it's a great tv and I'd love to keep it - I like design, WebOS, remote is truly magic, no judder in 24p movies, very fast, IPTV live channels are nice and more. The only thing that really bad is a picture and it is unacceptable. Last year I have had a cheaper version of LG TV and the picture was way better although it had a terrible judder (I just tested on the same Amazon's Grand Tour series).

I was initially blown away by this TV. The picture is amazing when watching brightly colored shows in a light room. The speakers are so much louder than I expected. But, when watching anything with dark scenes there are weird grey areas. It's even more noticeable when watching in a dark room. The picture is so clear but the light spots and grey areas are really distracting. I've tried multiple settings and haven't been able to fix the problem. It's very disappointing. This is a great option as long as you won't be using in a dark room.

Great tv with beautiful picture. I wish lg had a more extensive App Store thought.

Shopped for 4K TV, for over 6 months. Decided to go with LG. Not able to afford the Oled. Reviews said the sj8500 was the step down from the Oled. Saw the one on display. Best buy makes the TV look like it has brilliant colors. After getting it home. Just setting it up, was a chore. And the colors are not as brilliant as what's on display. Been trying different settings for the past few days. To get the picture as good as it could be. But I can say picture does look life like. Best buy stores need to display TVs while showing cable TV or playing DVDs. So you can see how it will look like. And then let you know how they set it up.

Pretty good tv love the interface of this tv compared to other brands

I bought this Tv back in august last year and having issues with it since half way 6 months now i am very disappointed in my purchase at the store and LG will not replace the item they will repair it until your warranty ends and you are out of luck. After a few repairs Tv is still not working and LG will point fingers at everyone, Tv has issues with WIFI which controls the remote and it seams like a flaw in the manufacture. Lg sent 4 technician's and even the tech said LG does not replace or refund they would prefer to repair it a thousand times before they can offer a replacement. I will never buy an LG product again because their way of handling their business is terrible. If you buy this your better off buying Samsung or Sony.

I got this TV back in September 2016 it was on sale.Had a defective panel, called LG they send a Tech. Did not get fix Called LG again they did not even offer to replace it, The TV had a one year warranty from LG. Did not hear from them again. My first and last LG TV. Not buying an LG product again.

DO NOT BUY ANY LG TV. THEY ALL BREAK, BEST BUY SHOULDN'T EVEN CARRY THEM!!