Customer Ratings & Reviews
- Model:
- 55SK8000PUA
- SKU:
- 6211105
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, calling it "awesome." They also appreciate the easy setup process and the reasonable price point. The remote control is user-friendly, and the colors are excellent. On the downside, some users have concerns about the local dimming feature and the limited app store.
This summary was generated by AI based on customer reviews.
Satisfied with tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great starter tv that catches all angle of action
I would recommend this to a friend- Cons mentioned:Local dimming
Abysmal brightness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colors were good, but brightness levels were way below what $900 TV should deliver. Huge disappointment, TV was returned the same day to swap for Samsung NU8000
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Sorry to hear you are having an issue. Sounds like you needed to adjust one of the many settings in the TV to fit your personal preferences. Please see the following link for some helpful troubleshooting steps. ^AC https://www.lg.com/us/support/product-help/CT10000018-1432651636835-dark-or-dim-picture
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok for a flat screen television that is plugged in.
I would recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when on sale. 10/10 would buy it again
I would recommend this to a friendbrightness is not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looks good, stylish. Lot of option for downloading apps. One issue that I’m having is the picture contrast and brightness. This tv has some kind of light censor that increase or decrease the brightness and that is an issue and I do not like it.
No, I would not recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not real easy to set up - just like this review why
No, I would not recommend this to a friendQuality for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG has good electronics and a great value for $$$$
I would recommend this to a friendGood TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is TV pedestal is too wobbly. I was worried it would flip over. Returned item and purchased a Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you were unsatisfied with your TV and we hate to see you go. If you need any further assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
Terrible backlight!! So bad!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight issues on this TV are absolutely terrible. From day 1 all the dark scenes have terrible white “flashlighting“ shooting across the screen. I am so disappointed with this TV, the LG - 55" Class - LED - SK8000 Series - 2160p - Smart - 4K UHD TV with HDR TV. I read several of the reviews so I purchased it. Dark scenes look absolutely terrible. This TV was a secondary TV for us so I didn’t bother returning it because I had so many other delivery issues with BestBuy that I didn’t even want to exchange it. It is the worst TV I own. I have an LG 4K TV in my living that is 4 years old and was a cheap Black Friday deal that looks way better than this thing. So dissatisfied. And BestBuy reviews are an absolute joke. Mine is accurate, but many of the 5-star reviews are garbage and intentionally misleading. The BestBuy review system is completely inflated. Don’t believe me?? Compare their overall review ratings and reviews for just about any product to other review platforms. Inflategate. Does the Kraft family own part of BestBuy, too? BestBuy, fix your online reputation policies. You intentionally skew your reviews high. I manage online reputations for a living. You are so fake. Will stick with your honest competitors.
No, I would not recommend this to a friendMeh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty screen but the blooming effect on this tv was so bad. If the Bottom right hand corner would had something white the entire right side would bloom white. I returned this after 2 days
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Nice design, good picture but dropped internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv constantly dropped the internet signal. Also had a clunky ui and remote. Good looking design and nice picture. Ended up returning.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations and had an issue with the internet connectivity and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG TV products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Remote troubles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is awful. Have had to order another one and that goes out too. Then have steps must follow to fix. Tv is great but will not purchase LG again due to remote issues
No, I would not recommend this to a friendPoor side viewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought this LG thinking it would be great. Takes over 20 minutes to load a movie trailer if your lucky. Most time it just times out. On other tv’s in house there were no issues. Side viewing on this tv is of little value. If you need to view from side find another tv. I had visited the store three times talking to the geek squad and sales. Tried numerous recommendations it just was not worth the hassle. Returned this tv and bought a Samsung. It works great. Would not recommend this tv at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you had issues with the connectivity of the TV. We have a help library full of content that can troubleshoot problems such as this. https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues We hope you continue to allow us to provide for your home entertainment needs. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
- Cons mentioned:Local dimming
Decent picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG makes a great TV but this particular model is slightly dull in brightness.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you are dissatisfied with the functionality of your TV. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Need more time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this TV and the sales person was an LG expert....but TCL tvs have better ratings reviews. of course he was able to convince me otherwise.
I would recommend this to a friendLike the stand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG doesn’t seem to be as sharp as our Samsung’s. We have several TVs, all Samsung. We liked the tv in the store. Not so much at home.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Sometimes the TV is to smart for You.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just can't get the picture just right. The screen is to dark. Maybe my age has something to do with it. I have other tv's in the house.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Drew, thank you for your review. I hate to hear that you are unable to get the picture quality the way you would like it. I can definitely understand how frustrating that may be. If there is anything we can help you out with in the near future please feel free to reach out to us via Facebook https://www.facebook.com/LGUSSupport/ or via Twitter @LGUSSupport. ^TH
Can’t get the apps I want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t believe I could not get Facebook or messemger app and the mouse pointer is not easy to use But otherwise I love my tv
I would recommend this to a friendOkay to fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really happy with the picture! This tv looked beautiful in your showroom but at home using cable tv it's only fair
No, I would not recommend this to a friendTV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awful TV bought it last year and after 6 months the remote control stopped working. we contact LG many times and they forced us to buy a new remote control. Still the remote isnot working. This TV also isnot working with internet, so forget watching stuffs online , better use your phone or computer, Last night the TV turn off and on by it self and suddenly after 3 th times it turned off and I couldnt turn it on and after trying unplugging many times I turned it on but with black screen. LG technical support played with us gave us stupid direction by buying new remote and bring the internet close to tv and bunch of stupid nonsense information. DONOT BUY THIS TV OR ANY OTHER LG PRODUCTS
No, I would not recommend this to a friend