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Customer Ratings & Reviews

Your price for this item is $359.99
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Customer reviews

Rating 4.7 out of 5 stars with 383 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 55" Class - LED - UJ7700 Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many praising its outstanding performance. The TV's affordable price point is also a major draw, with customers appreciating the great value it offers. Setup is a breeze, with users commending its simplicity and the inclusion of extra channels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 383 reviews
  • Rated 1 out of 5 stars

    Terrible Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by Bestbuy sales associate, but after getting it home and setting it up the picture was terrible. This unit has Terrible light bleed from the edge lit display. I had streaks coming from the edge during dark scene and the entire screen was blotchy under dark scenes. I got the LG OLED in my living room early in the year and I’m still in wow over that set. Unfortunately this unit doesn’t come close to the quality of the OLED display. I got this for my master bedroom and my old 1080p tv has a better picture than this unit. Stay away from the model, there’s a reason it’s mark down to 675 from 1199. I replaced it with a Sony and so far I’m happy with the replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a dark picture. We are used to a sharp aquos. With the way our house is, this tv is harder to see during the daylight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Less than 2 months and screen has lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first and last LG tv. I thought they were a reputable brand but after this tv has failed in less than 2 months and all LG will offer is a repair, I'll stick with Samsung from here on. If I wanted a refurbished tv I would have saved $200 and bought one. I guess I have to see if a repir works. Buy I will never buy an LG again and probably wont buy from best buy either since they are no help.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If this repair doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP LG

  • Rated 2 out of 5 stars

    Had to return and swap for a Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy to purchase a new tv. Until it started turning on and off spontaneously. After a few google searches, it seems it’s a common problem.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP LG

  • Rated 1 out of 5 stars

    HDMI Problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG TV that I have had that developed a problem with the HDMI outputs. LG needs to fix this problem

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Wonderful TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before deciding to buy a TV. The 55UJ7700 had the best rating for the price, and the only one to have both HDR and Dolby vision. It was easy to set up, and looks great right out of the box. I've read it can look even better with changes to the settings. The sound is also better than most similar TVs. I am especially enjoying that at bed time, I press a button and verbally tell the tv how much longer I want it to stay on.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blacks are not real deep is the only con so if you have a real dark room you may want to look at others. However you won't find one for this price range. Picture is fantastic for gaming or movies viewing. Using it with a xbox one X currently and it supports all the HDR formats.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bought as a gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set as a gift after a lot research and watching the sales around Thanksgiving. I have always bought Sony TVs going way back and that's what I currently have. But I don't like Android and that's what all the Sony Smart TVs have now. So I recently got to watch this TV for several hours during a playoff game and I think it's fantastic for what it costs. You may notice too that this is the first 55 inch TV in the leading consumer magazine ratings that gets the $ that indicates it's a "Best Buy" - meaning it has really good bang for the buck. You can get a better TV but most likely will have to spend considerably more than what this unit costs. If money is no object - then by all means, get the OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this TV looks amazing. I have an Xbox one x hooked up and the HDR is amazing. The 120 refresh rate will show no real effect when gaming. Awesome product along with great service at the Bristol store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Nice set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear television. Love using the point and shoot remote.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Ok but with major annoyance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this LG for 7 years. After 3 years, it would randomly restart. It was anywhere between 45 minutes or a few hours. Now it is restarting every 5 minutes. Looking it up, seems like it is a known issue and LG is doing nothing about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fast set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG TV. I have always bought Samsung. I was looking for 55-60 inch 4K HDR TV and this had everything I needed for the best price. I have not been disappointed. The picture can be a little dark sometimes and I find trying to watch the TV from a side view its hard to see the picture clearly. I thought the speakers were fine but my husband wanted to buy a LG sound bar and It has made a difference. I haven't had any problems with the TV stand. I put it on a stand that can hold up to a 60 inch and this sits on it nice and sturdy with the sound bar in front of it. The remote is nice but still getting used to it. We use Roku and a Samsung Blu-Ray player with this TV and all set up easily.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Terrific blacks and colors!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this is the best 4k tv for the money this year but very overlooked. This TV is bright, colorful and upscales like a champ!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great tv had it for years no problems. Very nice tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, ive had it for 7 years and is still a great tv. Lg makes great television's i highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. The manager Tim helped us decide that this was the one for us. He truly went above and beyond to help us and it’s a shame he is no longer with the company. Over all the display is nice and it does what we need.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do NOT BUY nonstop problems!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems started at 18months, wouldnt connect to internet even tho NOTHING had changed or been touched. Then it would randomly reboot repeatedly regardless of imput. Now it reboots constantly & the tint constantly flickers. I will NEVER BUY LG AGAIN HORRIBLE PRODUCT!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Died at 1 1/2 years old!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG I have tried and BOTH of them started turning themselves off and on after one year. They flash off for a second or two then comes back on. This happens every 30 seconds or so. After doing some research I have learned this is an LG thing. Some people have claimed to have fixed the problem with a firm slap on the back of the TV! Also nighttime or dark scenes are awful, you can barely make out a picture at all, very dark. My actual model number is 55UH7700-UB. Sorry LG, I've tried....twice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    After 4 months problems with the TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for 4 months and all of the sudden the screen size is off. The scores on games are cut in half on the top of the screen and things the news channel puts on the bottom of the screen is cut off. Was on the phone with LG for an hour and the customer sevrice was awful. Kept telling me it was spectrum causing the problem. But we have a Samsung TV in the bedroom we turned on to watch the same game and picture was fine. LG kept refusing to believe it was a problem with them. We tried everything to fix the picture and we just cant fix it. All LG tried to do was prove it was spectrum causing it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with the picture because it seems to have faint grey bars that are vertical on the screen. These can easily be seen when sitting at any kind of angle which results in a dull picture. If the grey on the screen wasnt there I believe the picture would look good

    No, I would not recommend this to a friend