Customer Ratings & Reviews
- Model:
- 55UK6090PUA
- SKU:
- 6290171
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 55" Class LED UK6090PUA Series 4K UHD TV for its exceptional picture quality, easy setup, and reasonable price. Many users are impressed with the vibrant colors and sharp images, while others appreciate the user-friendly interface and hassle-free installation. However, some customers have expressed concerns about the TV's color depth, durability, remote control, legs, and short lifespan.
This summary was generated by AI based on customer reviews.
Picture quality not as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 47in LED LG tv and I feel like the picture looks better that what this does. I don’t know what it is, but I’ve been messing with the settings and the colors look dark and overly saturated.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Had to return
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv and didn’t realize how wide the legs were (44.5) and it wouldn’t fit on top of my media chest so I had to return it and I went with the Samsung 55RU8000 instead and I’m glad I did.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations and that you had to return it. Your feedback is very important to us and will be shared with our product team. If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Picture is not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been playing around with the picture quality but it appears dim, not bright. Feels like a plasma tv or projection tv. Would not recommend LG. It makes me wish I would have gone with Samsung or TCL.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that your opinions of the television are so dim. I would love to look into your case and help you find a solution. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Basic tv only
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had good experience with the LG OLED so when I needed a new tv in the rec room I figured it would do the job at a very reasonable price. Didn’t like the picture quality at all
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Rethink
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and clarity of picture is not what I expected. The menu is difficult. It doesn’t sync well with my iPhone. Would not purchase again.
No, I would not recommend this to a friendNot worth it. Exchanged for Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG was disappointing. Colors weren't sharp and the black areas on the picture were more gray. Exchanged the TV for a Samsung Model which has turned out to be awesome.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear you are not satisfied with the television you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine at first, and then slowly stopped working. It started with the amazon app not being able to stream anything. Then the hulu app would just show green lines. I bypassed it by hooking up a roku via HDMI, and within a day all the HDMI inputs stopped working. Very disappointing that this happened right outside of warranty. Do yourself a favor and buy a higher end TV.
No, I would not recommend this to a friendProblems first day using it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed in thIs purchase. This is my first LG TV and I’m regretting it. First time I set it up screen froze and I had to call geek squad for help resetting it. It’s happened again since and also it’s been slow to start, meaning the please wait screen comes on before I get a picture. Either I got a lemon or this product is no good. Probably need to return it but I hate to go through all the hassle
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
worked for 8 months, lg repair horrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv was great for the 1st 8 months. After that it stopped working and after spending an hour with support trying the same fixes i already did before calling support for them to tell me they have to send someone out. 3 weeks later no one even looked at the tv. ill never buy an lg product again. They cant even make a phone last longer than 2 years! stay away from lg!
No, I would not recommend this to a friendBad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HdR keeps popping up on my screen causing the screen to flash black for a sec. I dont know why it keeps doing this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Electronical problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound went out on the tv in less than 9 days and this is the first time I have ever had a problem with an LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
I was sold the wrong mount for my tv and the sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was sold the wrong tv mount, a soundbar mount that i did not need. The soundbar and subwoofer did not work.
No, I would not recommend this to a friendVery bad product by LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a big fan of LG until I bought this product, I have moved to another brand and I guess I will not be returning to LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are not happy with your new TV. If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
VERY UNHAPPY WITH PICTURE QUALITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SKIN TONES WASHED OUT OR TOO VIVID; CANNOT GET TONES TO LOOK ANYTHING LIKE LIFELIKE NO MATTER WHAT THE SETTING!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for bringing this to our attention. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
Horrible blacks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible blacks and poor color. Took it right back and picked up TCLSeries6 55". Byfar the best black and color this side of OLEDs
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Not a good pick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was kinda dark wierd because LG is a good brand and I have a couple of this tvs
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's get you to the following article which will walk through adjusting this - http://www.lg.com/us/support/product-help/CT10000018-1432651636835-dark-or-dim-picture If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
came broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up the tv. I made the mistake of setting the whole thing up and turned it on and it was broken.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh no! This is far from what we expect our customers to experience. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000 so we can get more info and see what we can do.
Not an upgrade from my 10yr old plasma
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it home and set it up side by side with my current Samsung F1Xxxxxxx 51" plasma HD TV. The picture lacked the luster of my old TV. The darks were unacceptable. You can't adjust the picture, contrast, tint nor anything but selecting the level of HDR small medium large type choice. No fine tuning available.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
picture down right sucked butt!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All tv's look good playing the store demo but when you get it home and hook it up the picture sucks & all sports look taped on vhs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's unfortunate you've had to encounter such frustrating circumstances with your television. I understand the frustration with the picture quality not meeting your approval. I do appreciate your feedback to alert us on the matter. If you would like any additional assistance or support, please reach out a via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
Gift to my granddaughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV had not been used yet because my granddaughter is waiting to move.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. It is great to hear that you have purchased your granddaughter a Television. If there is anything we can do to assist after the Television has been used feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH