Customer Ratings & Reviews
- Model:
- 55UM6910PUC
- |
- SKU:
- 6363872
Customer reviews
Rating 4.7 out of 5 stars with 1233 reviews
(1,233 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, price, and easy setup of the 55" Class - LED - UM6910PUC Series - 2160p - Smart - 4K UHD TV with HDR. Many customers commented on the great picture quality and sound, while others appreciated the affordable price and user-friendly setup. However, some customers expressed dissatisfaction with the remote control, smart features, unstable stand, and speakers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
At best average device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV will sometimes just turn off and on, and Best Buy is of no help.
No, I would not recommend this to a friendRated 3 out of 5 stars
Picture quality isn’t great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The boarders are a little too big...plus the image quality isn’t that great even tho it says 4k
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return 1st one due to it blacking out here and there, but second one is working good so far.
I would recommend this to a friendRated 1 out of 5 stars
Frequent Connection Issues With WiFi
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV frequently disconnects from WiFi. I had to do factory resets on multiple occasions because when the signal is lost it takes an extremely long time for it to reconnect. I later learned via youtube that this was a major issue and the recommendation was two Change some settings and unplug the device for 60 seconds. Every day to every other day I‘very been unplugging the tv establish a WiFi connection. I should of returned this tv but I had it mounted on my wall. I recently went to Sams Club and purchased a 60’ Visio ($350) for another room and I’ve had zero issues with connection. I’m still struggling with my LG. It’s embarrassing when you have connection issues in front of company. Get another brand!
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed in LG
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely take the time to write a review, but this is worth it. For no particular reason the TV stopped working. I bought this TV for basic living room viewing, and after about 5 months, the TV just stopped working, The team at Best Buy is great, they quickly tried to service the warranty making 3 prior trips out to fix all sorts of internal parts, but LG is insisting they keep trying. We are pending a 4th attempt soon. At what point is a warranty a complete TV rebuild, and has LG paid for the TV twice over by now? I recently purchased a TV for the garage. For this experience (unlike the many LG products I have), it was a Samsung.
No, I would not recommend this to a friendRated 3 out of 5 stars
Apps
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does not support HBO. Had to purchase a “work around.”
No, I would not recommend this to a friendRated 3 out of 5 stars
Not what I was expectIng.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are disappointed with the quality of the picture.
No, I would not recommend this to a friendRated 2 out of 5 stars
You get what you paid for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap TV - Not the best. Appstore is basic, fubotv can not be installed. First and last time getting an LG TV Colors are very dark and just a few options to configure.
No, I would not recommend this to a friendRated 2 out of 5 stars
Robert
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the tv less than three months before I started having problems. The LG customer service is the worst expereince that I have ever had.
No, I would not recommend this to a friendRated 1 out of 5 stars
CHEAP
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. It had a horrible blue hue to the picture. The legs were so wobbly and cheap. I was afraid to dust it cuz the cheap plastic legs woukd wobble and make creaking noises. Not a good purchase. LG HAS BECOME A JOKE.
No, I would not recommend this to a friendRated 2 out of 5 stars
TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Descent TV Picture quality was awful. Does not compare tp higher end brands as far as quality.
No, I would not recommend this to a friendRated 2 out of 5 stars
I think it should last longer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had any serious issues until the screen quit working after 2 years of use.
No, I would not recommend this to a friendRated 2 out of 5 stars
Product Issued
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From a LG Roku TV with multitude of good channels to LG channels that buffer constantly and to hard to watch.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dark, blurry picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money. I cant understand how this TV has good reviews. I played with the settings for hours, tried different picture settings and each looks worse than the next. Happily returning to the store for a refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great... until update
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the tv until the software updated, now it takes 5-30 minutes to turn on, if it does. Just says, "One moment please. Smart service will be available shortly." No response from LG. See the problem all over the internet. Would not recommend any LG tv at this point.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new - more often than not it won't load the home screen and is non responsive to input so to fix this you have to turn the tv on and off until it loads. Turna out its a common issue. Also the UHD just makes everything dark. There are no picture settings to adjust to fix it only preset picture settinga to chose from. Do not buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv to replace my plasma that I’ve had for 10yrs. Highly disappointed with this tv. Picture is to dark, can’t seem to get it right. Now 25 days in it keeps disconnecting from the internet and I have to set tv back to factory setting to connect again. So frustrating. And of course it’s past the 15 day return policy at Best Buy..
No, I would not recommend this to a friendRated 1 out of 5 stars
CHEAP LEG SUPPORTS DO NOT BUY THIS TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the price of this LG TV, I certainly expected better stand supports than the cheaply made leg supports that came with the set. The supports are extremely flimsy. TOTALLY LACKING IN ANY PHYSICAL STRENGTH. IF THIS IS WHAT LG PROVIDES WITH ALL THEIR TV SETS, I WOULD BUY A DIFFERENT BRAND., DO NOT BUY THIS TV
No, I would not recommend this to a friendRated 1 out of 5 stars
very bummed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive had this TV repaired multiple times within the first months of owning it. Still nothing fixes the terrrible picture and color issues. Yellows look mustard or golden brown. very sad this doesnt look like a 4k TV at all
No, I would not recommend this to a friendRated 1 out of 5 stars
Blue Light Too Strong
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blue light on the display was so strong and possibly broken and after a year I realized it after looking at other displays. DO NOT BUY. Get a Sony and enjoy!
No, I would not recommend this to a friend












