Customer Ratings & Reviews
- Model:
- 55UM6910PUC
- SKU:
- 6363872
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, price, and easy setup of the 55" Class - LED - UM6910PUC Series - 2160p - Smart - 4K UHD TV with HDR. Many customers commented on the great picture quality and sound, while others appreciated the affordable price and user-friendly setup. However, some customers expressed dissatisfaction with the remote control, smart features, unstable stand, and speakers.
This summary was generated by AI based on customer reviews.
Lasted 7 days . . . maybe.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tv for the very short time we had it. Came perfect and undamaged but started banding through the screen and we didn't even have it a week. :-( Returned it and will try the 65" and see if we have any better luck there.
No, I would not recommend this to a friendThis TV is not great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it was a great price, I understand why. We have constant issues where it loses internet connectivity and wires are constantly falling out the back. Settings constantly change. This is not a good buy at all.
No, I would not recommend this to a friendNo video clarity and won’t support most of the app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It buffer basic YouTube videos. Worst clarity . Dont
No, I would not recommend this to a friendGreat quality of picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunatly I have to returne this TV after 5 days. TV was mulfunction( TV stands ON ALL time, after turning OFF it turned ON by it selves in 20 seconds.)After spend 2 evnings whith LG technition over the phone problem wasn't solve.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
PILL OF JUNK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV. I purchased it, connected wireless to internet. 2 days later it lost the connection. Took me 30 minutes of clicking connect again and again before it finally reconnected. This is a pile of junk. DO NOT BUY LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see that you've run into this! Please head to All Settings > General > and make sure that Quick Start+ is set to Off, then restart the TV and try to reconnect to your wireless network. If this does not resolve the issue you are experiencing, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Picture wasn’t clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this one after a day . My Samsung’s picture went black so i needed a replacement . The picture wasn’t that great so i returned it and bought a Sony instead . Sony has been fantastic!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Bad TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv goes blank for couple seconds randomly, researched this and it seems like a common problem with LG tvs.
No, I would not recommend this to a friendno bluetooth transmitter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you cant connect to bluetooth speakers/headphones on this one so be aware. so frustrating wish ive known about this beforehand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry, the 55UM6910PUC does not have bluetooth capability. Many of our TV's do have this feature. If you are in need of assistance in finding a TV with this feature, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Not turning on
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months and the tv wont turn on. Tried with multiple remotes and tried manually as well.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started flickering 7 days later and could turn it off or do anything with it but unplug it.
No, I would not recommend this to a friendDon't Buy this
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV won't connect to any smart devices and does not have Bluetooth.
No, I would not recommend this to a friendCame with a dead pixel line
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it due it came broke out of the box
I would recommend this to a friendHorrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the day I got it. Returned and got the series higher.
No, I would not recommend this to a friendVdjenndnd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it the tv and the services was superrr bad
No, I would not recommend this to a friendTv screen intermittantly goes in and out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as summary-Tv screen intermittantly goes in and out
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
- Pros mentioned:Picture quality
LG 55" UHD 4K TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace a 43" LG only because the wife wanted it. Nothing wrong with the 43". It was Black Friday sale so for $300 I could not say no...LOL This is in her bedroom... Now I did not care one way or the other, BUT this TV for the Price is Astounding!!!!! This is far better then any other TV I have seen, for ALOT more money. The stuff about the feet, well I don't like the spread feet to begin with it should have had a center mount pedestal. The fact that some people say it leans is junk. If you put them on "Correctly" and screw them down right, this NOT a problem. The sound out of this TV is Astounding..."FOR a TV" This depends on what you need and what you want. For a bedroom more then killer. I would recommend that you go into the setup, shut off the powersaver mode and move it to standard. Put the sound to Cinema. I have NOT messed with the colors or much of anything else. At least at this point. They seem to be set well right out of the box. This an astounding TV for the money..period!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good price for this tv. good size for my bedroom
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome value for money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this back during Christmas sale of 2019 and I gotta say it's still going as strong as ever. No decline in picture quality with regular use. This TV is worth every dollar.
I would recommend this to a friend - Pros mentioned:Ease of use
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We love the built in apps and ease of swapping between them! Had since 2020 and not a single issue!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love LG tvs. This one is a great size and great quality.
I would recommend this to a friend