Customer Ratings & Reviews
- Model:
- 55UM6910PUC
- |
- SKU:
- 6363872
Customer reviews
Rating 4.7 out of 5 stars with 1233 reviews
(1,233 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, price, and easy setup of the 55" Class - LED - UM6910PUC Series - 2160p - Smart - 4K UHD TV with HDR. Many customers commented on the great picture quality and sound, while others appreciated the affordable price and user-friendly setup. However, some customers expressed dissatisfaction with the remote control, smart features, unstable stand, and speakers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Smart tv
Rated 4 out of 5 stars
Love LG tvs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG is such a good tv brand I even bought a second one
I would recommend this to a friend Rated 5 out of 5 stars
Lg tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been really good, it has lasted over 5 years. It has finally started giving me issues but with new technology after 5 years. It has been a great buy
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
LG FOR THE WIN ALWAYS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is now 4 years old and still has an amazing picture. I’d buy it again and again.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Long lasting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works perfect even after many years! Really good quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this 3 years ago and still love it! Great sound and picture
I would recommend this to a friend Rated 5 out of 5 stars
Great bang for your buck!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV cause mine got a black line through the center of the scree, purchased this one that night and picked up this one the next day, works great set up was easy. Tv Speaker is loud and clear, the only thing I might need for this TV is an after market stand cause the one it comes with seem weak and I wouldn’t wanna take a chance considering how much I like it and Best Buy’s insurance won’t get you a new one.
I would recommend this to a friendRated 5 out of 5 stars
Always reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG has always been reliable, consistent products and this TV has been no exception!
I would recommend this to a friendRated 5 out of 5 stars
Lg 4k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this lg 4k tv for 3 years it was good television until the one if the hdmi went out on the motherboard but it was still a good brand tv
I would recommend this to a friend- Cons mentioned:Stand stability
Rated 2 out of 5 stars
Not impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not as sharp as the Sony. The legs on the bottom are not very sturdy for the TV I feel like it could tip over bc of the weight. I might return if they let me. Delivered only did not attach the legs to the TV or install. Not happy with it.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Every time it updates apps you have to sign in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the low price I don’t mind that the picture isn’t as sharp as my other more expensive TV, and the set up is easy but when apps are updated it doesn’t do it in the background—you have to wait for the update and refresh. None of my other TVs do that. Worse, though, is that after the apps are updated you have to sign in again, which in some cases not only requires your login and PW for that app but requires you put in a code with the app’s website (eg, Netflix and Prime). Every time this happens it makes me swear at the TV. I’ve never had to do this on any of my other TVs. Seems like a simple programming change LG should fix. I would never recommend this TV to anyone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not purchase this tv! It does not work! I was disappointed when I searched LG website to find out the issue with their user agreement and the software updates. People all over the world had issues regarding not being able to access user agreements which are required if you want to use the software. Per screen shots from LG customer service they are saying it’s a known issue! They should NOT sell this tv until their issue is resolved! I am thinking about legal action because they are selling a product, charging you for additional functions that they admittedly know do not work! Shame on you LG! I am thinking class action since there are so many other people that made the purchase and experiencing the same issue!
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead in less than a year-and-a-half
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hunk of junk died in less than 18 months with minimal use. One day, the screen just went black. We'd had it about 15 months. I have a 13-year-old Samsung and a 9-year-old Panasonic that are still killing it. This thing took a dump with no warning, and after I googled the model, the same thing keeps happening and nothing has been corrected by LG. It's a known issue. The red light comes on, but the screen is dead. Not worth the repair cost. Never again will I purchase an LG TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com ^CP
Rated 1 out of 5 stars
Leg Stands were designed to break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The leg stand is weak and despite tight screws, the TV can lean 7-8 degrees forward and backward. Designed to give out in a few months, would not recommend purchasing these LG TVs at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com ^CP












