Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1763 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of setup, price, remote control, and smart TV features. They appreciate the amazing picture quality, easy setup process, reasonable price, user-friendly remote control, and the overall smart TV experience. However, there are concerns regarding the legs being wobbly and difficult to install, the lack of a user manual, the TV's durability, limited smart features, and the quality of the black levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,763 reviews
  • Rated 5 out of 5 stars

    Perfect HDR TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to upgrade from an older model I bought a couple years ago. Goes great in my living room for gaming and watching movies in HDR. Perfect TV to get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great place to shop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied for the quality and for the price that I had paid. Also for the very helpful Best Buy representative that I believe his name may have been JAKE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a pretty old TV so anything probably would’ve been an improvement. All the streaming functionality is great especially since we cut the cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp and great colors and blacks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has completely changed my view on 4K. I always thought it was a gimmick until I saw TV shows and movies with the resolution maxed (watch using a gaming PC).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased and loving it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to LG did it again. The application is fast-loading, not like my old vizio where it freezes. Thank you BestBuy for super easy transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with everything so far looking to get a 75 in now if the price is right shopping around I would buy the LG 75UM7570PUD if the price gets below $950

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 55in TV. My only issue is..HDMI ports. Wish I had at least 1 more. And I don't want to purchase an adapter. But anywho. I would purchase LG again from Best Buy if I needed another tv but I don't..and delivery was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very happy with the TV. Got it on a good sale and am very happy. It is exactly what I was looking for in more of an entry level 4K. Very Happy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Smart TV, dead before it got started

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we hooked the TV up, we could not get the TV recognize the "Direct TV box". (NO Signal error message) after changing out cords and ports, and working with the Geek Squad, and Direct TV over the phone for several hours trying to trouble shoot the problem. Geek Squad was dispatched to the house for a service call. When the Tech arrived he ran several test, and the end results are listed below: Problem Description: BRAND NEW LG TV IS NOT GETTING A SIGNAL IN ANY OF THE HDMI INPUTS. Repair Description: Defective TV within return policy So, with that said, I choose to return the LG and exchange it for a different brand. I wasn't going to chance having issues with it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this tv

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like this tv. and the prize was nice. sometimes i wish i had waited longer. seen tv's bigger and cheaper. other than that nice quality of image.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the LG television comes with internet channels as apart of its setup package. A great unexpected bonus considering I do not have cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a brilliant 4K Display and a refined user interface. Apple play is a huge plus to cast pictures to the tv right off your iPhone or iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was very nice when I wanted to switch another tv out for this one. I love the tv and will always go to Best Buy for my electronics needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great open box TV!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the perfect smart TV at an unbeatable price! Paid $200 less for an open box tv. Everything works fine, nothing was damaged or missing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value is the main attraction

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an insane value if you get it on sale like I did. Great as a budget set that I use outside under my porch. I’m to nervous to put an expensive set out there in fear of the weather. If this gets damaged I’ll live with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product and product ranges

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB, thanks for having such a wide variety of products to chose from. However the prices listed on many products including the one I bought was $70 higher than the competitors. The price was indeed matched but then I lost a promotion of 10% off from getting applied. So, basically BB increases the prices and then provides customers with discount coupons. If I had used 10% off I would still be paying $25 higher than the competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t believe how good it looks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the unfortunate circumstance of a tv cracking on me during a move, but I couldn’t be happier with how well this new one works, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I wish we had more time to play with it because it gets a little confusing for us older people. Overall we really like this camera!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 3 out of 5 stars

    It’s ok.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv. I went in wanting a Samsung. Salesman assured me I would like this better. I don’t. Will get a Samsung next time. Maybe here. Maybe somewhere else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our last TV for 10 years. The difference in screen picture on the LG is awesome in comparison. The built in apps are a huge plus.

    I would recommend this to a friend