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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1763 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of setup, price, remote control, and smart TV features. They appreciate the amazing picture quality, easy setup process, reasonable price, user-friendly remote control, and the overall smart TV experience. However, there are concerns regarding the legs being wobbly and difficult to install, the lack of a user manual, the TV's durability, limited smart features, and the quality of the black levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,763 reviews
  • Rated 4 out of 5 stars

    Good picture, no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, used mainly for streaming and gaming. Does will with both.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with the T.V. Cl ewe ar picture and works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Menu Navigation Odd

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another TV where User Interface is puzzling. Thisis on top of a remote that is like a laser-pointer cursor, but when you click OK on the mote, that button is also a cursor so you end up fighting two controls for one function. Wish TVs were made a little more "dumb" with more ease on navigation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, terrible remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides that the remote is terrible, it’s a great tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just OK. Not getting full 55" picture on screen. The instore display showed full on screen picture? One of the legs was broken. Was told this item was fully checked out by Geek Squad!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent picture quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my room. Not to big not to small, just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Works as it should. Bought 2 for a basement man cave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture. Not great instructions on how to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above Would like more instructions on how to get around on tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hope this lasts longer than the last Visio we had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get used to all the features; a lot different fromSamsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it for the price, not too bad not too great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as advertised...........................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality television. Customer setvice was satisfactory.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beautiful TV but has issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but from the minute we hung it and started watching the tv it flickers on and off constantly. Spoke to staff at Best Buy and they told me I have to contact manufacturer because I didn’t purchase their service plan. Brand new TV. Shouldn’t have too. Pretty disappointed. Now waiting for a service guy to come look at it and I am told that if they do feel it is a manufactured issue then I will have to pay to have it fixed. Again brand new tv.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.

      Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com/

      Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together. ^CP LG

  • Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase. Would purchase again. Good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I got on special. Excellent value for money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv could have a better picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for price!!!Wish the picture was better!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for the price ! We like LG Appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice tv but does not work with the internet

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Nothing But Problems

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get lured in by the cheap price. This TV worked great when we first got it. About 4-5 months ago it became nothing but problems. The Bluetooth quit linking, it won't download required certificates and it no longer gets an "LG Content Channels." Yes I did everything every online info site had . . . plug-unplug, factory reset, you name it. It a piece of trash except for the picture. Heed the other reviews. We are dumping this and getting a Vizio which we had before and gave us ZERO problems.

    No, I would not recommend this to a friend