Customer Ratings & Reviews
- Model:
- 55UM7300PUA
- SKU:
- 6334026
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the picture quality, ease of setup, price, remote control, and smart TV features. They appreciate the amazing picture quality, easy setup process, reasonable price, user-friendly remote control, and the overall smart TV experience. However, there are concerns regarding the legs being wobbly and difficult to install, the lack of a user manual, the TV's durability, limited smart features, and the quality of the black levels.
This summary was generated by AI based on customer reviews.
LG - 55" Class - LED - UM7300PUA Series - 2160p -
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cons: -The legs of the tv are cheap and not durable. -The legs of the do support the tv well at all. The tv wobbles and shakes easily. - Constant connectivity issues with airplay.
No, I would not recommend this to a friendNot the right TV for me.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV but ended up returning it. I really didn't like the remote with the mouse cursor on the screen. I thought the picture quality was pretty sub-par as well.
No, I would not recommend this to a friendWrong choice
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this TV with great expectations, poor sound quality and unfortunately the TV is not working after 3 months since i don't have other choice i just trashed it. $500 wasted.
No, I would not recommend this to a friendDon’t buy this tv if you want to watch HBO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable that this tv does not support HBO. (and various other main stream apps) Called LG directly and they confirm no support for HBO. This is a deal breaker for me. This tv is going straight back to Best Buy. I would never ever buy another LG tv/appliance. I feel like they totally cheated me. There was no info on any sites about LG not supporting HBO. Pretty weak for a big company like LG to deceive their customers like this.
No, I would not recommend this to a friendgood tv, bad remote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine but I absolutely hate the "magic" remote and there is no universal remote to replace it!
No, I would not recommend this to a friendNot happy with the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with the purchase of the LG tv I purchased. The picture often skips and it does not seem like HD quality. I continue to change picture settings and it seems like all of the settings are the same except the color. Not a great value to me
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
In the beginning, no problems,however that changed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 weeks, the samsung tv. did not turn on; there was a bass hum, sound went off. Very unreliable.
No, I would not recommend this to a friendBuggy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it after two days. Stopped recognizing any HDMI input and would randomly freeze up and then restart. Too bad, it’s a great TV but I don’t want to take a chance with another one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it was defective and that you had to return it. Your feedback is very important to us and will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Dissapointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up first time the cheap legs broke on so I have to prop it up. The back lighting is horrible and makes most scenes especially dark ones hard to make out. The motion smoothing makes it look like you are watching something recorded on videotape.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do to ship out new legs. Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings
^CP
Below Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was slow and the controller was difficult. I returned the TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations and that you had to return it.
Your feedback is very important to us and the remote control concerns will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Where is the airplay as promised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The airplay option is no where i got the tv 55UM7300PUA. And on the description it shows apple air play 2 but i cant use it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We have great news. The 50UM7300PUA should have the AirPlay 2 update available for download. Make sure your TV is connected to the internet and download the latest update to enable this feature. ^CP
Trash
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the automatic update, this piece of trash stopped working. I never go LG, but the TV was a good price, so I took a chance. Biggest regret. Takes days to have it serviced and that's not even a guaranteed fix. NEVER AGAIN. Do yourself a favor and go Samsung.
No, I would not recommend this to a friendFlimsy quality of TV legs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The legs of the TV broke as soon as I connected them. The quality is so flimsy that they could not handle the weight of an Ultraslim TV. Now I will have to spend unnecessarily on wall mounting the TV. I'm really disappointed!
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Remote controlCons mentioned:Hdr
Stop lying yall its mediocre at best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll be straight forward for all you buyers out there. Ok the entire purpose of getting a 4k TV is to see movie in 4k with decent lighting , depth and crisp image resolution. Wheb it comes to that then this TV fails miserable. Yes if it's a general 1080p show or 1080p video game the color is decent. However if you watch HDR or full 4k at all the TV drastically darkens for no reason at all. Either the other reviewers are paid actors or dont watch HDR. I had a samsung and it was muddy but at least if you darkened the room details stood out. Because so called experts said this TV does better in day or neutral lighting I said ok I'll try it out. It's TRUE it does do better in other video quality but HDR video games you wont be able to even see you're characters. Even with expert settings it's a glitch that cant be undone. At least with the samsung it was always dark so my eyes adjusted but it's worse when it goes dark from a bright color for no reason. Nice inputs, nice remote, nice sound, nice bells and whistles. However you can take all that if you give me good HDR. You're better off with a TCL I had a TCL 65 inch that lasted a year. Yes they break down on you but at least they go out with a bang. The TCLs have really good picture and same roku capabilities for cheaper. For this to be the company that sells qled I expect better this tv pretty much is mediocre. I still play my ps4 but it's not HDR which was the point . Have a good one yall say this blessing Jesus is lord and have victory in you're life peace .
No, I would not recommend this to a friend Tv legs broke off in my hands
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv costed too much for the tv legs to break off in my hands.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Horrible TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was horrible. Had an okay picture if it was slow paced action on the tv. However avoid it and get a TCL.
No, I would not recommend this to a friendNo more LG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Bought April 2020 and only lasted me 1 1/2 years. Will never buy LG again.
No, I would not recommend this to a friendAfter 2 months TV jut died
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stop working after only 2 months we dont even watch so much TV but buyer be aware of it and buy protection plan
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It had 3 major issues in first 8 hrs ...... return ot amd got Samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it was defective and that you had to return it. Your feedback is very important to us and will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter DM: @LGUS
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
- Pros mentioned:Picture quality, Remote control
Great TV for under $500. Dont go cheapo!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a 70 inch LG for my basement that I love so when I went into the store looking to replace my family room's 55 inch TV I was looking at the LG but the guy on the floor there suggested I buy the Samsung 600 series that was on sale. Oh was that a wrong move and after giving a day or two I decided to return this, pay a little more, and get the LG ThinQ model. Now I am in business. What a great picture, great apps, killer remote. Love this TV. So my advice is this, you may want to go cheapo but spend the extra hundred and get a really good tv.
I would recommend this to a friend