Customer Ratings & Reviews
- Model:
- 55SM9000PUA
- SKU:
- 6339240
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 55" Class Nano 9 Series LED 4K UHD Smart webOS TV's picture quality, with many praising its color and clarity. They also appreciate the easy setup process and the convenience of the magic wand remote control. However, some customers have expressed concerns about blooming, especially when watching dark scenes, and the limited viewing angle.
This summary was generated by AI based on customer reviews.
great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing to add, its a great 4k tv, look for sale pricing to buy
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy it. Like it better than the Samsung we got first.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is perfect back up tv for my man cave setup
I would recommend this to a friendIt’s great.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV but the LG interface isn’t great though.
I would recommend this to a friendGreat picture, particularly for sports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major improvement in audio. Sound bar not required.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I would honestly recommend this tv!
I would recommend this to a friendThe quality of picture is not what I expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad but the quality of picture is not what I expected.
No, I would not recommend this to a friendNot as Good a Picture as I had Hoped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture controls are PRESET and not able to adjust like brightness and contrast. The color controls are the same way PRESET ONLY. Not as good color as my previous Samsung TV which had outstanding flesh tones.
No, I would not recommend this to a friendNot a good experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this set a little over 1 year and I have never really been satisfied with the picture. Many 4k movies look washed out and some night scenes are just shapes moving. No detail. Recently I tried watching a 4k blu ray and the audio was out of sync 25 to 30 seconds. It even continued playing audio after ejecting the disc. I had to restart the TV to correct the issue. Not a good sign. I hope to have a better experience with the set I just ordered. It's not another LG.
No, I would not recommend this to a friendBlue line down middle of TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv works great except their is a blue line down the center of tv that shouldn't be their. Tried calling best buy and having no luck at getting this problem fixed.
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it was a good value.But it doesn't have a privacy cover. So you'd have to remove the cable so no one could use it without you knowing it.
I would recommend this to a friendReturned item
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV would not connect to my WIFI in our house.
No, I would not recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Retuned it and got the Sony 950g. Happy with the Sony.
No, I would not recommend this to a friendLG seems to be going backwards
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another LG tv again. Out of the box I set it up and paired it with my bluetooth soundbar. I don't watch TV in this room that often so over the next month I dealt with every time I turned the tv on, I had to repair the bluetooth soundbar. Finally called LG and was told that yes, every time you turn the TV off and it loses the bluetooth connection, it has to be repaired the next time the TV is turned on. WHAT? Ridiculous. Broke down and tried the digital audio cable but I get no sound at all with that. UGH.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
LG 55" LED Nano 8 TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up. Connected it. Plugged it in. Turned it on and several think color vertical lines appeared on the screen. Unplugged the set and returned it with-in an hour of when it was delivered. Got my money back and bought a SONY XBR55X950G. WELL SATISFIED WITH THE SONY.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. We will continue to work hard to provide our customers with the best experience and support possible.
ESPN Apps are not available
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not bother buying ANY LG TV, if you want any functionality other than what was built into its existing apps. I bought this Smart TV for games. They did not tell me that you cannot get any programming that does not go through their operating system. I have called customer service. They told me they would not help me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your request for an ESPN application and will pass it to our development team for consideration. A list of available applications for this TV can be found on the following page: http://us.lgappstv.com ^CP
Died
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for less than 30 days and it completely died. No picture no sound. For this much money I expected way more. Loved it when it worked.
No, I would not recommend this to a friendLG 900 Series TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New TV, Picture is on the dark side particularly at the top of the screen and viewing on an angle.Not sure if the contrast can be adjusted or if there is problem with the set.please let me know.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize you are having trouble getting your TV properly calibrated to your liking, let's get you to the following article which will walk through troubleshooting this - http://www.lg.com/us/support/product-help/CT10000018-1432651636835-dark-or-dim-picture If you are in need of assistance, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
To much for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get caught up on the hype. Picture was so similar to my other regular 4k yv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came delivered with a crack across entire screen. Junk
No, I would not recommend this to a friend