Customer Ratings & Reviews

The service at Best buy is the finest, wouldn't deal with another company. I belong to Geek squad also, and they have been a great help to me for many many years. Very polite, and helpful. Thank you for your service.

Best reliable tv for playing at any 120hz material

Very good picture and decent sound without sound bar.

As with our previous purchases from Best Buy we are more than satisfied with the service and dependability we received in the process. We added Apple TV Device and Sonos sound system. The total set up was completed by a technically savvy family member, which greatly contributed to the success.

I’ve had this TV for a little over a month now, and it was actually the first TV I have actually ever bought for myself, by myself. I can honestly say it was a good, no, great first buy; I absolutely love it.

Amazing picture and sound, all it needs is a better UI

From the moment it was our turn for service at Jacksonville, NC Best Buy, Brice gave us his full attention, covered every detail and set up the installation. Brice is that rare mix of technical and personal expertise. Very sharp guy, well-spoken and a pleasure to work with.

Overall it’s a great TV. But I’m disappointed in LG’s misleading claims about this TV’s gallery mode. The gallery mode is nothing special and you have very limited options as to what you can do with it. I could have bought a cheaper LG model without the gallery mode and would have had the same features, resolution, etc.

LG's OS is the best out there. We ditched our appleTV on this tv because we have all the apps we normally used built in. The screen is beautiful! Also, it has an artwork feature that allows you to display classic artwork as a screen saver of sorts. Highly Recommend this TV

Expected way more. Light bleeds on the bottom and edges, very annoying. Very nice looking picture (in the center) and tv look overall. fit perfect on a shallow shelf, only 9.5 inches deep.

I’m a tv guy. I was disappointed by the color uniformity for games. Works great for movies and streaming. Edge lit TVs don’t do it for me. If your a gamer or you wan that tv that people come in and see it and say wow it’s not, basic at best.

Have had set for about 2 weeks. Pic seems fine. Sporting events come in well and motion seems fine. Remote seems complicated but visit from Geek Squad should clear that up. No regrets about purchasing and would also recommend it.

Perfect match’s for the ps5 or Xbox series x , I love playing black ops Cold War at 120 FPS and not having to play on my monitor ! Btw don’t let the tv fool you it’s very thin and slim but it weighs more than your standard flatscreen tv !

The LG NanoCell is a great step forward over my previous LCD with the exception of a narrower viewing angle. If I am sitting directly in front of it the pictures looks pretty good. From any side or angle viewing the picture looks weird. I haven't fully committed to keeping this TV just yet.

need step by step instr. remote to hard to figure out. gave up on it and using remotr from spectrum . wish i could use voice commands and such but get confused trying to figure it out. i am 73 and not techie at all.

Staff was friendly, professional, and knowledgeable, The Salesperson was helpful in my decision making of the product that was best for me. It was easy to communicate with him. He made my purchase enjoyable and seamless.

A decent TV for the price. Picture is clear and sharp but the GUI is pretty crappy. What's worse is that the the settings does not allow fine tuning of the image or sound. For the price, can't complain too much

Good overall TV. I was disappointed with the fact that I could not sign up for discovery + as it was not available in the LG store, nor on the preloaded apps (prime, netflix, apple, etc.). Also the picture is not quite as sharp as I had expected it to be.

Everything look good and work fine. The only thing that not work was with the app netflix ..not available in lg store..but neither work with the browser tha came with it that gave me an error that need html5 and silverlight for work but the browser not allowed to install..

Sales rep was very knowledgeable and friendly. I told him what I was looking for and accessories to go with it. He showed me the products as well as the features/pros/cons of each. Made my decisions easy.