Customer Ratings & Reviews
- Model:
- 55NANO85UNA
- SKU:
- 6401879
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 55" Class NanoCell 85 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, describing it as amazing, crisp, and beautiful. Gamers appreciate its suitability for gaming, particularly on the PS5. The TV's easy setup and great price point are also praised. However, some customers express concerns about the backlight, edge-lit display, local dimming feature, and HDR performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Backlight
Lg NanoCell does not deliver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is too dark even after adjusting settings. Not happy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don’t buy this..
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture but really terrible sound. I have been trying to get clear sound on this thing since I got it.. over s year ago. I listened to the salesperson and wish I hadn’t. Should have followed my instincts to get a Samsung.
No, I would not recommend this to a friendBrand new and doesn’t work. DONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this and picked it up a couple hours ago. After getting a chance to clear space and properly set it up, I found the TV won’t turn on. The standby light is lit red, but when you press the power button it flashes and nothing happens. This supposedly represents an error code to help a technician identify what needs to be repaired. (Really, a brand new TV???? What crap) I did research and found out LG products often have this issue and many people experience this either right out of box, or years later. Either way it seem like an apparent problem that LG is known for but doesn’t fix.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
LG nano
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is really nice, but not worth the current price
I would recommend this to a friend- Cons mentioned:Backlight
Don’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV. Had a light in the middle that wouldn’t go away and I tried trouble shooting with no luck! Had to return.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Doesn’t turn on right
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t even perform the basic function of turning on correctly. Really baffles me how I have to turn it on and off several times for it to actually show something. Unacceptable in 2021.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Labor to get your Refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Open box TV I bought was missing a foot, so I returned this and got a sealed box. The new TV get's stuck on Netflix and won't move to any other screens. Now I have to repackage this one and bring it back. I bought LG because an Insigna I had bought did't have a picture after a year and a half, just sound. I wonder if there's any Brand that produces a working TV. I've been burned by them all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Poor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this product. The panels lighting was incredibly noticeable. It looked like a light was passing across the tv all the time. Not a fan
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
LG needs to do better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this TV for less than a month and it’s not connecting to WiFi. Seems this a frequent issue with LG TVs. Absolutely ridiculous!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Overrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is dark. Modes are hard to dial in. Had to hard reset every time to get it to turn on. Overrated.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned LGs before and have had no problems. Brought this one home, hooked it up, turned it on, watched for 10 minutes, turned it off, packed it up, took it back. Picture was not any better then the 10 year old tv we had. A plus, Best Buy had no problems taking it back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Poor help from store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy takes advantage of seniors and refuses 2 acknowledge us
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you are having a problem with your TV.Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had TV for 3 weeks. Leg stand broke and tv fell and cracked the screen. The way the tv turns off the LED lights to "perserve tv life" is annoying to look at. Get all the warranty you can if you but this tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the floor model and the stand and screws were faulty and not the mot responsive. Don't by the open box save yourself some trouble. Will be taking it back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Terrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rec'd defective tv and have been unsuccessful talking to someone who can help get it replaced and installed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning the LG and getting a Sony TV.The LG TV would not allow us to watch HBOMAX while the Sony did.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Go Sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk I know it supports hdmi 2.1 but the TV is flimsy. I would be afraid it breaks
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality, Remote control
To LG or Not LG...Definitely LG!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To LG or Not LG...That is the questions. We just got a new LG Nano Series, and I can no longer imagine going with any other brand when it comes to TVs. I am completely satisfied with my LG experience(s), and believe the brand has only gotten better. The processor, sound and color quality are unrivaled. This TV is great for cinema, TV series, video, and, although I'm not a gamer, I believe it would meet/exceed all expectations. Re-watching Avengers Endgame was amazing. The picture quality was better than movie theater, just on a smaller scale of course. You can see such fine details that you didn't know you were missing, which makes the overall experience that much more enjoyable. The ThinkQ AI w/Magic Remote give this smart TV an all inclusive feel when it comes to all streaming platforms. The best major streaming platforms are available directly through the smart features without the need for another streaming device or stick. The magic remote is quicker than most given its voice control feature, as well as an onscreen pointer for easily selecting the items you want. I guess I should mention it is super thin, and is just about as plug and play as you can get (super easy installation of the stand). Definitely LG!
I would recommend this to a friend Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were pixel issues with this and we returned with no issues
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv pictures was really unclear returned it for another Tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette