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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 912 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the exceptional picture quality, easy setup, and vibrant colors of the 55" Class - OLED - B8 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the overall design and its suitability for gaming. However, some customers have concerns about the fragility of the TV and the limited number of apps available on the LG platform.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 912 reviews
  • Rated 5 out of 5 stars

    LG oled tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and Toby was a amazing assoicate!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Dark Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deep blacks and wide range of colors. Not suited for a bright room.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. The remote is poorly designed and google assistant is annoying but overall good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV but didn't like how you can still see the ps4 score board when I was watching TV

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for movies and games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upscaling processor is amazing and little is made of the audio system, but it is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m still learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can see what Is on before it’s on. The sound has not adjusted yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to turn television on and off several days for the sound to be engaged

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dark scenes in shows or movies you can see a blur or discoloration .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but doesn't look in the same way how i look at it in the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to adapt. A little confusing to get used to. Lots of adjustments.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote does not work with DirectTV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted LG and they said they would work on the problem. No idea when or if it would be fixed. Can" t believe that a company as big as LG doesn't work with a company as big as DirectTV.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey Ron, thank you for your feedback. I hate to hear that your television remote is not working with your cable provider. I can understand how frustrating this may be for you. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 4 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician was Excellent when installing my tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t like the OLED that much.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged for a 65” LG tv. Not an OLED. Like much better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TV LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV to buy and the watching experience is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a day I bought it, right now so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Awesome TV when it works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoyed this tv for 4 months before it shut off. It’s had every part, except the stand, replaced and still doesn’t work. LG is dragging their feet for 2 months now on the replacement process. My biggest regret is it not buying the Best Buy protection plan. If the tv was working I’d give it 5 stars without hesitation. Hoping this is an isolated case and when it’s replaced we’ll be happy with it once again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your TV. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how lame the LG App Store was - this TV isn’t that smart - it requires a roku or similar. Also it doesn’t stream HDR 60 FPS even though I thought it was supposed to.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the functionality of the 55" B8 Series you recently invested in and I can understand the frustration. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Pros mentioned:
    Color, Hdr, Picture quality

    Rated 5 out of 5 stars

    You want the best? You got the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a home theater geek. When my Samsung plasma finally gave up the ghost after 10+ years, it was time to go with the best. I am super sensitive to motion blur, and my wide living room would make off-axis watching a bummer for a QLED or LED set. I'm also sensitive to watching sets that aren't pure black. I dealt with it on my Samsung plasma cause I didn't have enough money at the time for a Pioneer Kuro, but at my age I figured I had waited long enough. Although it was the most expensive, I knew with the OLED I wouldn't be sacrificing anything. I didn't want to look back a year later and wish I had spent the extra money and gotten the best. So I treated myself, and I have no regrets. It looks perfect, off-axis viewing is great, the color is accurate, blacks are perfect, HDR content is awesome, and the software is sufficient. I wish LG had the ESPN app so I could do away with my Roku altogether, maybe that'll happen one day. Until then, I still need to use the Roku at times. Perhaps with the Sony OLED you can find a few things that it does better, but I have no regrets with the LG. They put all their resources into making this a very good tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average, very disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is below expectations. No booklet provided to explain anything about learning how to use smart TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture goes blurry when the internet connection isn’t good. So annoying!

    I would recommend this to a friend