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Customer Ratings & Reviews

$396.99

Customer reviews

Rating 4.7 out of 5 stars with 451 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 451 reviews
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is that I wish I got a bigger one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service in store. I also rec'd help after delivery & install my new TV. Installer was very patient & knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this tv. I read all reviews of this product before purchasing. Also bought my daughter a 32” and 55” LG for her condo. Highly recommend LG products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget friendly television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is a good budget friendly but it has some amount of light bleed on black screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen Love this TV. Easy to install and set it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but fire tv os is a little slow and buggy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price the picture quality could be a bit better but for the price it isn’t bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Price was excellent, and the TV was easy to set up on our own with our streaming service. Recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for the price point! Has all the apps needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good TV! It’s more affordable than the previous one we owned, so the materials aren’t as good. The big red light in the front to power on and off is kind of an eye sore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV LG is the only one to buy, also rated #1 among smart TV's. Purchase was simple in and out at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds up much better than TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my rental units, the LG TVs last much longer than the TCL's.... well worth the extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with this tv. My in-store experience was pleasant; the sales staff were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Osborne

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great price for the value and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Groovy LG TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HD is awesome it hooks up to my speakers that are also LG this is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv I would recommend this this brand over the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Smart TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right, large & clear Smart LG TV. It’s perfect for our guest room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic smart tv! Able to stream all my services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Picture is not the greatest, but I only paid $300 for the TV on sale. Would not recommend at full MSRP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I filed a complaint about a rude installer who refused to set-up the tv he installed claiming it was not his job. Then he provided Best Buy with documentation that he set-up the TV. The Best Buy rep I shared this with told me I would receive some form of credit for this experience. To date I have received nothing>

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand that your installation process for the LG - 55 Class UA77 Series LED AI 4K UHD Smart webOS TV (2025) did not meet your expectations regarding the service and documentation provided. We understand your inquiry and want to ensure your concerns are addressed properly. To get started with your new TV, we recommend ensuring the unit is connected to your home Wi-Fi network to access the latest webOS updates and smart features.
      https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG