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Customer Ratings & Reviews

$491.26

Customer reviews

Rating 4.7 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 504 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great (under $300) and the picture is just ok out of the box. It does seem like its hard to get the picture “just right”…it takes a lot of adjusting. And the remote is pretty bad (too small). Overall, it was worth the money, but you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Azrael. Thank you for sharing your experience with us. We understand your inquiry regarding the picture settings and the remote for your LG 55 Class UA77 Series LED AI 4K UHD Smart webOS TV. Your feedback is important, and we want to ensure you get the best viewing experience possible. We understand that finding the perfect calibration can take time, and we suggest trying the "Auto Picture Mode" or "Filmmaker Mode" within the settings for a more balanced look right away.
      https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG 55" Samart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great, beautiful! I recommend this product for anyone who needs one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55 inch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is ok,its in my bedroom so its still works eell

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv for the value. The sound is a bit muffled but overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG everywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wa she last upgrade I needed to make so that all of my TV’s at both home and work are LG and I finally know how to work all of the remotes!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Still learning operations, so far I'm pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television after going into the Best Buy store and seeing the clarity of the picture and reading the reviews. This is one of the best purchases that I have made from Best Buy. Excellent service and knowledgeable staff have been a plus for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LC 55 inch TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent and I had to replace a LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this tv and the price. Wanted to go with a LG television because of the quality and rating of LG televisions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What else could I want, except maybe a tv that doe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good, and it even asked before it tried spying on my living room! I don't know what people are complaining about with the remote. It's a very normal remote as far as I can tell

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at store and an awesome delivery time Thank you so much

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Disappointed customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this item in the store I was told I'd be able to hook up Alexa and pare the remote with my cable remote. After watching videos and returning to the store and meeting with the LG rep I learned it cannot happen without an additional "setup" visit to my home for a base fee of $129. What a ripoff. I was able to setup my previous Fire TV easily with Alexa. The LG 55" remote does NOT have and Alexa button and I was not told that I'd have to use my smart phone as well! THREE devices to watch TV. Besides, the LG remote does NOT light up in the dark. False or MIS information at the time of purchase. I don't know what I'm going to do. It's extremely inconvenient to do 3 remotes to watch cable, turn on the devices and NOT have Alexa. Very unfortunate and disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Russell. Thanks for sharing your experience with the LG TV (55UA7700PUB) model. We appreciate your feedback and understand how important a seamless setup is when integrating smart features into your home.

      While this model doesn’t include a dedicated Alexa button on the remote, it does support Alexa voice control through the LG ThinQ app or by linking your TV to an external Alexa-enabled device. You can follow the steps outlined here: https://www.youtube.com/watch?v=sB_DcHKZmIA. For pairing your cable remote, many providers offer universal remote programming instructions that may allow basic TV controls without a paid setup visit. We recommend checking with your cable provider for compatibility. If you’d like help walking through the setup or exploring alternative control options, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to assist. ^Juvy LG

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv plays good. Still trying to get use to the remote control.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not convinced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV to replace a defective one I bought just about 1 year ago. Covered by warranty. I asked the sales rep about a better quality and this was recommended. I was not happy with it from the begining. It took over 2 hours just to get signed in and then even more time to load apps and figure out how to use it. It is difficult to hook up outside antenna as the angle for the coax is too short and there is no imput for a DVD that has RCA plugs. Even now I am still not happy with the TV. It is difficult to find programs and it seems to always pick Spanish language programs first. I actually opted to use my old TV to watch certain programs. I am contemplating returning the TV. If this is supposed to be a smart TV, I am not convinced.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that your LG 55 Class UA77 Series LED AI 4K UHD Smart webOS TV didn't meet your expectations regarding the setup and connectivity. We understand your inquiry and want to ensure you get the most out of your unit’s smart features and language settings.
      https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    A good choice in terms of price-quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good choice in terms of price-quality ratio. In my opinion, the picture and sound are quite good for this price, but WebOS compared to Android is terrible and ruins everything.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Phill. Thank you for sharing your experience with us. We understand your inquiry regarding the webOS interface on your LG - 55" Class UA77 Series LED AI 4K UHD Smart webOS TV (2025). We understand that the unit didn't meet your expectations for software navigation compared to other platforms. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Rated 5 out of 5 stars

    LG 75

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase. The product exceeded my expectations, and I'm also very happy with Best Buy for the promotional offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered at good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person delivered in good condition despite the bad weather condition on the day of delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for my wo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love for a fast needed this tv love ❤️ this tine i buy for emergency but love have everything i need and the colors ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this TV has been great. It’s our main TV and we are looking forward to many more years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great purchase. I did purchase a stand which gives it more stability. Necessary because it’s on a piece of furniture. Those small feet it comes with don’t seem sufficient.

    I would recommend this to a friend