Customer Ratings & Reviews
- Model:
- 55UA7700PUB
- SKU:
- 11825673
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Groovy LG TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HD is awesome it hooks up to my speakers that are also LG this is excellent.
I would recommend this to a friendGood Value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but fire tv os is a little slow and buggy.
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic smart tv! Able to stream all my services
I would recommend this to a friendGood quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture for the price point! Has all the apps needed!
I would recommend this to a friendBest tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv, LG always have the best options and easy to use the menu
I would recommend this to a friendGreat picture on TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV's from Best Buy, along with the support that comes with them.
I would recommend this to a friendGood if on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. Picture is not the greatest, but I only paid $300 for the TV on sale. Would not recommend at full MSRP.
I would recommend this to a friendgood overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good overall, the sound could be better. the screen is clear
I would recommend this to a friend55 TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great woul recommend perfect for bedroom and good screen
I would recommend this to a friendInstallation nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I filed a complaint about a rude installer who refused to set-up the tv he installed claiming it was not his job. Then he provided Best Buy with documentation that he set-up the TV. The Best Buy rep I shared this with told me I would receive some form of credit for this experience. To date I have received nothing>
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that your installation process for the LG - 55 Class UA77 Series LED AI 4K UHD Smart webOS TV (2025) did not meet your expectations regarding the service and documentation provided. We understand your inquiry and want to ensure your concerns are addressed properly. To get started with your new TV, we recommend ensuring the unit is connected to your home Wi-Fi network to access the latest webOS updates and smart features.
https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Good Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bedroom TV for us. It is perfect for that setting. Great value!
I would recommend this to a friendORGANIZED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very well organized like computer even first time to set up this TV monitor was little bit complicated.
I would recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. Light weight and easy to handle.
I would recommend this to a friend- Cons mentioned:Remote control
Remote control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good tv however the remote is extremely cheap and light, looks like LG replaced thier old magic remote with some low cheap quality one
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, OBIWANN. Thank you for sharing your feedback with us regarding your LG 55-Inch 4K UHD AI Smart TV, model 55UA7700PUB. We understand your inquiry regarding the remote control design provided with your television. We understand that the unit's remote control didn't meet your expectations in terms of its build and feel compared to previous Magic Remote models you have used. Your feedback is very important to us as we strive to provide high-quality accessories that complement our advanced display technology. We are committed to ensuring that our customers have the best possible experience with all components of their home entertainment system. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH. —Renzo
55" LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size tv 4 bedroom/clear fast apps/ and great price
I would recommend this to a friendno magic remote no buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so I got this tv hoping it was compatible with the magic remote. it was but not full no wand support and that what I really wanted, its also kinda slow operating system wise
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the magic remote compatibility and the operating speed of your LG 55 Class UA77 Series LED AI 4K UHD Smart webOS TV. We understand that you were looking for full wand support and a faster interface. To help improve the system speed, we recommend using the Memory Optimizer by navigating to Settings > Support > Memory Optimizer to clear background processes.
https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Good for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money, but not the greatest picture quality.
I would recommend this to a friendDecent TV for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the old school remote that came with it. It is a little bit slower than my TCL
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the remote control and processing speed of your LG - 55 Class UA77 Series LED AI 4K UHD Smart webOS TV.
https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH
To help improve the responsiveness, we recommend ensuring your TV has the latest software update installed via the settings menu. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
- Pros mentioned:Picture quality
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a decent picture, the remote and software are absolutely garbage. The panel brightness will chnage on its own, the connectivity overall is absolutely horrible
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Foff. Thank you for reaching out about your LG TV (55UA7700PUB) model. We understand the importance of having a TV that not only looks good but also performs smoothly—especially when it comes to remote responsiveness, software stability, brightness control, and connectivity.
One helpful step you can try is turning off Energy Saving Mode, as this feature can cause the panel brightness to shift automatically. You can find it by going to Settings → All Settings → Picture → Energy Saving and setting it to Off. This often stabilizes brightness behavior. You can also review additional guidance here: https://www.lg.com/us/support/product/lg-55UA7700PUB.AUSQ. We’d be glad to take a closer look at your experience. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not great as my as my other LG Tv s
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We understand your inquiry regarding the picture quality of your LG - 55 Class UA77 Series LED AI 4K UHD Smart webOS TV. Thank you for sharing your experience with us. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-55-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT6FH
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo