Customer Ratings & Reviews
- Model:
- 55UA7700PUB
- SKU:
- 6621807
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality and ease of setup of the 55” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025). Many found the setup process straightforward and simple. However, some customers expressed concerns regarding aspects of the TV's design and remote control. Overall, positive feedback on picture quality and setup outweighs the negative comments on design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Labor day Lg 55 inch tv purchase at best buy bronx
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for my living room great and helpful staff at the best buy bronx terminal.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect television for our bedroom. Great picture at a great price.
I would recommend this to a friend - Pros mentioned:Picture quality
LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is everything and excellent beautiful picture easy set up
I would recommend this to a friend great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the picture is absolutely stunning and the upgraded ports are a vast improvement over my old television. couldn’t be happier with my purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, speakers could be better but with sound bar its ok.Issue with tv recognizing 5g wifi, have to keep rebooting my WiFi
I would recommend this to a friend - Pros mentioned:Picture quality
Puntual and excellent service.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. He was puntual when call me. Thank you.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, good image and sound quality, Very happy
I would recommend this to a friend great replacement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our tv went out and you replaced it with no problem. Always a pleasure to work with your crew
I would recommend this to a friend- Pros mentioned:Picture quality
My new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great , almost the same that I had previously.
No, I would not recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Really good price for the quality and the size of the tv
I would recommend this to a friendLG 55” UHD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and installation. Very happy with process from start to finish. Definitely recommend the professional installation. Thanks Ryan!
I would recommend this to a friendLG TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is amazing and the audio is also pretty decent
I would recommend this to a friendLG the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a good brand Tv quality is amazing Y’all should get one please haha
I would recommend this to a friendWorth it purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints about this. Great value for the money spent on it.
I would recommend this to a friendBad idea tv 55” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time I had walked both the 75 inch LG TV for the living room works perfectly in there. Now, when I got the 55 inch on the same day at the same time, both bought with Cash, they do not have warranties unless you want to pay for them and instead of them explaining that before you buy something from them, it’s too late. I bought the TVs brought them home got them hooked up. Everything‘s working fine. I noticed that the 55 inch TV is a little too big and I was wanting to go to the 50 inch when I called to ask them for an exchange they told me I only had 15 days and I was at the 16 day mark and said there was nothing I could do except come buy a new TV……… most i’m professionalservice I have ever had buying something over a grand. No one reached out to me with my confusion or the fact that I was upset they did not care.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joey. Thank you for sharing your experience with your LG TV (55UA7700PUB) model. We appreciate you taking the time to explain what happened with your purchase and exchange request. While your unit is working fine, we understand how important it is to feel confident about warranty coverage and return policies.
For your model, you can always register the TV on our official site to ensure you receive updates and support options: https://www.lg.com/us/support/product-registration. As a helpful step, we recommend checking Best Buy customer service at 888-237-8289 return and exchange policy directly. For more details, visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014.
If you’d like us to look into your situation further, please send us an email at [email protected] so we can assist you directly. ^Juvy
- Pros mentioned:Picture quality
White light glowing up from bottom.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV based on it having the best picture of all the tvs in this price range on the shelf. Less than a month and a half later there's white light glowing up from the bottom. It's past the laughable 2 week return period. I guess the companies got their money for this cheap garbage.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Adam. Thank you for sharing your experience with the 55UA7700PUB. We appreciate you taking the time to provide feedback—it’s incredibly valuable as we continue to improve our products and services. That white light issue you're describing sounds like backlight bleed, which can sometimes occur depending on panel alignment and brightness settings. Although, you may access this link as this can be also related to your concern: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you'd like to share additional details or need further assistance, you're welcome to email us at [email protected].
-Avril
WE REALLY REGRET THIS PURCHASE!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost ready to return it, or just throw it in the trash. Remote is DIFFICULT, ANTI-INTUITIVE. CAPTIONS are CRITICALLY IMPORTANT for us. LG channel doesn't have them AND THIS TV requires programming them on EVERY MOVIE, EVERY EPISODE, as master CC DOESN'T WORK. Typing in a search, DOESN'T ALWAYS RESPOND - SUPER FRUSTRATION.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thank you for reaching out to us. We totally get how much you love your LG TV (55UA7700PUB) model for a smooth viewing experience, especially with captions being such a key feature.
For those captions, just hit the Settings button on your remote, go to Accessibility, and then Closed Captions to make sure the master CC is turned on. If you still can’t see the captions on LG Channels, it might be because the broadcast source isn’t providing them. For a bit more help, check out https://www.lg.com/us/support/help-library/lg-tv-how-to-enable-closed-captioning--20153163621897.
And about the remote, you can make navigating a breeze by downloading the LG ThinQ app on your smartphone. It lets you control the TV in a more relaxed way and even type searches right from your phone.
If you’re still having trouble, feel free to send us an email at [email protected], and we’ll be happy to help you out. ^Juvy
- Pros mentioned:Picture quality
Great Picture, My Ears Aren't Invited to the Party
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this TV for a little while now, and overall, I'm pretty happy with it. The picture quality is definitely a major highlight—the 4K looks great, and the colors are really vibrant. For the price, you're getting a fantastic visual experience. However, where it falls a bit short for me is the sound. While it's decent on its own, I've noticed some issues, especially when I try to connect external speakers via an optical cable. There's a definite lag or a slight delay that's noticeable and can be pretty annoying, particularly when watching movies or shows. I was able to find a partial fix by messing with the settings and using the "LG Sound Sync" option. It helps, but it doesn't completely eliminate the problem. It's a bit of a bummer to have to troubleshoot a new TV like that. So, my take is this: if you're primarily focused on a great picture and are okay with using the TV's built-in speakers or a sound system that doesn't rely on optical, this is a solid choice. But if you're like me and were hoping to easily integrate a soundbar or receiver via optical, just be aware that you might run into some audio sync issues.
I would recommend this to a friend - Pros mentioned:Connectivity, Picture quality, Size
LG- 55"-UA77 LED SMART TV 2025 WAS A GOOD BARGAIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO CONNECT AND GET RUNNING. REALLY NICE PICTURE, SOUND VERY GOOD - DIDN'T NEED SOUND BAR. VERY GOOD SIZE - NOT TOO LARGE, CONTROLS EASY. GETTING A SWIVEL STAND WAS NOT EASY
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love my television. The caption is amazing, color contrast and features are phenomenal!!
I would recommend this to a friend
