Customer Ratings & Reviews
- Model:
- 55UN7000PUB
- SKU:
- 6417300
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, and price of the 55" Class UN7000 Series LED 4K UHD Smart webOS TV. They appreciate the excellent image, great picture, and good sound quality. The TV is also considered to be a great value for the price. However, customers are negative about the remote control, lack of apps, lack of Bluetooth, durability, and color. They find the remote controller difficult to use, are disappointed by the limited app selection, and wish the TV had Bluetooth connectivity. Additionally, some customers have experienced durability issues and find the colors to be not very bright.
This summary was generated by AI based on customer reviews.
Beware of available apps
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but LG lacks on available apps. No ESPN, HBO or Spectrum apps. That is unacceptable.
No, I would not recommend this to a friendfair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does what it should, wish it was less expensive and made in America
I would recommend this to a friendStinks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. Tv stinks. Horrible app selections (no ESPN) can’t watch any dark shows you can’t see a thing even at night. I wish I went for a TCL Roku instead but the guy in the store convinced me this was better. It is not. Do not waste your money
No, I would not recommend this to a friendLG 55”
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture isn’t as clear as I thought it would be
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Hdmi ports
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just under 2 yrs and 2 hdmi ports went out. And what so bad is this is the 2nd LG tv ive had to do this exact same thing. Maybe thats why they got the extended warranty wow. Wont be buying another one for sure.
No, I would not recommend this to a friendHorrible Screen issues on 2 tvs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, I had to return 2 of them within 2 weeks for the same issue. Somehow if I left it on a Channel for too long, there would be something that resembles burn in or ghosting. After watching the news and changing the channel, you could still see the CBS news chyrons along the bottom. I was very disappointed cause I also have a 50in LG 7300 and I love it but the 55in 7000 was bad. 2 bad TVs in 15 days.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you had a problem with your unit.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette
Good value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Bit of ghosting on fast action images, especially sports.
I would recommend this to a friendNot too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture for gaming is kinda dull. Besides that, not bad.
No, I would not recommend this to a friendTv purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the television in Feb. 2021. I am satisfied with the purchase.
I would recommend this to a friendGarbage, buy a typewriter instead.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I’ve bought in some time and this is coming from someone who buys about 2 tv’s every other year. Day 2 of this TV being in my office and the screen goes blank. It’s apparently a very common issue with LG TV’s, halfway through googling the issue several similar questions populated, found many having the same issue. Unacceptable for a brand new TV. Why should I have a service technician out to me for a brand new TV? Even more poor on Best Buy’s part to be selling this BS.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
all price no follow up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.salesman did not return phone calls and best buy store could not be contacted
No, I would not recommend this to a friend- Cons mentioned:Remote control
Buyer's Remorse!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not as clean clear and crisp as my 7 and 9 year old Samsung TVs. Plus have to buy separately the "Magic Remote" in order to have one universal remote for sound bars etc. What a pain.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Nice but not great.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv but is lacking modern features for 2021. You can not download the spectrum app through the LG app store, like you can with a Samsung. The interface also takes forever to load, and apps are always having to be updated. Just spend the extra $100 and get a samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
No ESPN APP!!!???
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No ESPN app The browser is too slow and cumbersome for ESPN browsing
No, I would not recommend this to a friendPoor picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it due to low price and name brand thinking it a good deal. Returned it due to poor picture quality. Processer is slow and picture often out of focus, blacks are grey. There's a reason its so much less expensive for its size.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
A bit disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not as good as I thought it would be.
No, I would not recommend this to a friendBuyer beware ! Do research first.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son played games on it and it was fine for him. I watched my game shows and a few movies on regular channels and after about 6 hours of consistent usage, the picture began to blur and "scramble". At this time I only had the tv for TWO days! TV was returned.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Too dark even on Max settings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for the price, didn’t like the display...
No, I would not recommend this to a friendBroke after 1 month!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within the first month of purchase. Try to turn on the TV and LG logo appears and nothing else. We are covered under a 1 year warranty, however, LG requires us to have someone come out and assess the issue and try to resolve the issue before they replace it. We are going on two weeks of no tv and no repair. Very frustrated with LG overall.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not google assistant compatible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can connect to Google home but you need to use LG Thinq app and its super glitchy and it never shows connected in google home app. you can turn the tv off but not back on so you need to use the remote. 100% lie in the description. The description says it's compatible with google assistant. "Works with both Google Assistant and Amazon Alexa for voice control Ask either voice assistant (device required) to help you play movies, TV shows and more. Plus, control other connected devices like lights and a thermostat for a better viewing experience." Lies.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette