Customer Ratings & Reviews
- Model:
- 55UN7000PUB
- SKU:
- 6417300
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, and price of the 55" Class UN7000 Series LED 4K UHD Smart webOS TV. They appreciate the excellent image, great picture, and good sound quality. The TV is also considered to be a great value for the price. However, customers are negative about the remote control, lack of apps, lack of Bluetooth, durability, and color. They find the remote controller difficult to use, are disappointed by the limited app selection, and wish the TV had Bluetooth connectivity. Additionally, some customers have experienced durability issues and find the colors to be not very bright.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in less than two months it got ruined. My advice is to look into other TVs LG is not the way
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart tv options failed. Couldn’t set the tv up correctly for hours and finally returned to the store. Spend the extra $, Get a Samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
not so smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv has been giving me issues every since I purchased it...not so smart TV
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carried it home and set it up, only to find out that it won’t start. You’d expect better quality control from LG and Best Buy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Won’t buy a tv again from there
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tv I order the screen came crack. Second tv they deliver came crack too. Third tv didn’t show up the day they told. Will never buy a tv from there again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Bad choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad contrast and resolution. When the tv is off, screen turn dark red. Not recommended. Changed for a Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Lazy Installers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers literally left a 79 year old woman to lift and install a 55 inch tv by herself, even when she asked and even when they were supposed to.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Missing parts and no help from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV missing parts and stores do not pick up the phone for help. I would have kept the TV if I had been able to get the missing screws.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that there are some missing accessories on your unit. This feedback will be shared with our product team. PLease contact our Customer Support so we can assist you with a resolution.^Venette
Disgraceful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these only to find out espn+ is not available. Defeated the purpose of buying them... recommended by multiple staff members.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette
Unhappy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv went out after a year from my purchase was not happy with the tv
No, I would not recommend this to a friendLegs broke immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible build quality. both legs snapped off about four seconds after we set the TV right side up. do not waste your money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that you are not satisfied with the quality of our product. This feedback will be shared with our product team. We apologize for any inconvenience.^Venette
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money! Picture was not any good my 10-year-old TV look just as good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don’t buy this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection to Internet was horrible. Would not stay connected. Had to return
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don’t buy LG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year and 3 months later it stopped working. The is my first and last time buying an LG tv.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy with this TV. Some apps that I regularly watch i cannot on this . LG. I really wish I could return it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Wasted time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad picture couldn't even tune it in...returned it...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Didn’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work and they would not let me exchange it. Even though it was within the 14 days.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage after turning off only way to turn back on is to unplug it and re plug it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly. This feedback will be shared with our product team. We apologize for any inconvenience.^Venette
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked for a week and now stuck on the LG Screen and will not turn on.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Defective Open box LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color is defective, colors like yellow show up as orange
No, I would not recommend this to a friend