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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 886 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and easy setup of the 55” Class UQ70 Series LED 4K UHD Smart webOS TV. Many customers rave about the amazing picture quality and crystal-clear sound. They also appreciate the user-friendly interface and easy installation process. However, a few customers have mentioned that the remote control buttons sometimes stick and that the TV can be slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 886 reviews
  • Rated 4 out of 5 stars

    LG TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv speakers isn’t as clear as my Samsung TV speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No voice commands unless you buy a different remot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to buy another controller to use all the features

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Great TV, ruined by human interface.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an a very powerful TV, ruined by an inept and almost unmanageable viewing process ruined by by the remote that came with the TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Dont care for the dynamic mode picture though. There may be a way to undo that setting but have not found it yet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my biggest regrets was purchasing the LG UHD tv. The colors are not bright. The volume is bad. I choose LG 55 inch for my sitting area. Poor quality all around.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the picture, returned. The feet/stand are also puny. TV wobbled whenever someone would walk by.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV Clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the picture would be More Clear with this TV and sadly it’s not what I expected.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, LIsaZ. Thank you for taking the time to review the LG - 55” Class UQ70 Series LED 4K UHD Smart webOS TV (55UQ7050ZUD) model. We appreciate your feedback and apologize for any disappointment you experienced regarding the clarity of the picture.

      We understand that having a clear and immersive viewing experience is important to you, and we strive to provide high-quality products that meet our customers' expectations. While the 55UQ7050ZUD TV offers advanced features and technologies to enhance picture quality, we acknowledge that individual preferences may vary. To optimize the picture clarity and ensure you are getting the best possible viewing experience, we recommend adjusting the TV settings such as brightness, contrast, and sharpness. Additionally, ensuring that the content you are watching is of high quality and compatible with the TV's capabilities can also make a difference. You can visit this link for additional basic troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you need further assistance with your unit, please don't hesitate to reach out to us on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy LG

  • Rated 3 out of 5 stars

    Okay tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two hdmi ports and I’m sure it was just dumb luck there doesn’t mount level it’s slightly off cause the one screw wouldn’t screw in smoothly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t normally leave reviews and I don’t credit this experience to LG, but best buy is terrible, not only is the tv miss represented in size but when I got it home and took it out of the box the screen was shattered and when I took it back less that 24 hours later they said they weren’t going to do any return or exchange because it looks like I caused the damage, this was a horrible experience and the way the manager spoke to me like I don’t know how to take a tv out of a box was so disrespectful, I won’t be going back to Best Buy and this credit card of theirs is going in the trash where it belongs.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We would like to express our gratitude for reviewing your experience with our LG Smart TV (55UQ7050ZUD) model. We understand the frustration caused by the challenges you've faced with Best Buy and the condition of the TV upon delivery. We want to assure you this is not the experience we want you to have with our service. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 2 out of 5 stars

    Stop working after the 1 year warranty expired

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV worked great for a 13 months. Then got the black screen of death. Gave it 2 stars cause at least made it through the 1 year covered warranty and not having issues with my other TV yet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is fine, but it is hard to navigate between inputs and channels.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good. Has connection issues but video is clear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issue when you have a PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not greatly compatible with ps5, keep take you bake to lg Home Screen which annoying

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is difficult to navigate. The picture is not clear. There are white lights flashing in the screen and it stopped working within one month.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We apologize for the inconvenience you have encountered with your LG Smart TV (55UQ7050ZUD) model. We understand that you are experiencing difficulties with the remote, unclear picture quality, and the presence of flashing white lights on the screen. Furthermore, we regret that the TV has stopped working within just one month of purchase.

      To address these issues, we recommend performing a power reset by unplugging the TV from the power source for a few minutes before plugging it back in. Additionally, please ensure that the remote control is paired correctly with the TV and that the batteries are properly inserted. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power-CT10000020-1441914332865. If the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, so that we can assist you further and schedule a technician visit, if necessary. We hope to have the opportunity to provide you with a better experience in the future. ^Juvy LG

  • Rated 1 out of 5 stars

    1.5 years of life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and a half, it totally failed, black screen, no sound. I tried unplugging it and plugging it back in and no difference. A couple nights before, i was watching and it would freeze, the pixels would get all messed up and I would have to power off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but had to change to different tv as found better deal there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system online was Very slow, I don’t recommend,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality not good enough, even at this price. Based on the other reviews, I expected better. Very grainy. I checked all the settings and couldn't get it to look any better.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for your feedback on your LG TV purchase. We apologize for the picture quality concerns and understand your frustration. We value customer satisfaction and want to assist you further. Please contact us on Facebook or Twitter (@LGUSSupport) for personalized support and troubleshooting steps to improve the picture quality. ^Dan LG

  • Rated 2 out of 5 stars

    Complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes it harder to just turn on the TV and watch live TV. There are multiple prompts before getting to watch TV. For this reason i had to give it a bad rating

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We highly appreciate your honest feedback regarding your experience. We apologize for any inconvenience you have experienced with your LG 55" Class UQ70 Series LED 4K UHD Smart webOS TV, model 55UQ7050ZUD.

      We understand that you have encountered multiple prompts before being able to watch live TV, which has led to a negative rating.

      To assist you, we kindly recommend checking the settings on your TV to ensure that the prompts are minimized or disabled. Our user-friendly webOS platform offers customizable settings to enhance your viewing experience. For additional help kindly visit this link: https://www.lg.com/us/tvs/lg-55uq7070zue-4k-uhd-tv. If you need further assistance with adjusting the settings or have further concerns with your LG TV, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy and willing to help. ^Juvy LG

  • Rated 1 out of 5 stars

    Junk tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv started blinking and then lost power not even 2 years in

    No, I would not recommend this to a friend