Customer Ratings & Reviews
- Model:
- 55UR9000PUA
- |
- SKU:
- 12376833
Customer reviews
Rating 4.5 out of 5 stars with 426 reviews
(426 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best salesman
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great salesperson. Explained everything. Very helpful. NOT pushy! Answered all our question in very uncomfortable terms.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 3 out of 5 stars
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son set the tv up with no problem. I was not fond of the picture. It was set on energy saver and I changed to standRd or next level up. I keep tv on most of the day and needed a set that would last. The brighter the picture faster the light burn out. That is why we picked this model. Had about a month and I am pleased with it. Only complaint is the remote can be pain to work.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 2 out of 5 stars
Don’t do it…
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. I bought this television and it was laggy and glitchy. It took forever to load apps like Paramount+ and Netflix crashed once every couple months. It just felt so glitchy for the price /:
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brenda. Thank you for sharing your feedback about the LG TV (55UR9000PUA) model. We understand your concern about your TV not performing as smoothly as expected. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To improve app performance, we recommend checking for the latest firmware update through Settings > All Settings > Support > Software Update. Ensuring a stable internet connection can also enhance the TV's responsiveness. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-premium-apps--1434403325217.
We’d love to help you further enhance your viewing experience. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore additional solutions. Your satisfaction is important to us. ^Juvy
Rated 5 out of 5 stars
LG Smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smart tv, would highly recommend this television if your looking for a 55" at a reasonable price.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
She is quiet now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to get my daughter out of my Hair. She can be a bit crabby at times. Being able to binge "Housewives" on a big screen is important.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 4 out of 5 stars
new entertainment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After best buy installed the TV and sound bar it really made a huge difference, the installer was very patience with his instructions ,
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 1 out of 5 stars
Terrible operating system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in looking for a google tv or Roku tv interface. Store assistant convinced me to try the LG as they recommended the interface was excellent. Very poor decision and bad customer service. You have to disable the quick start function because it is known issue that it causes Wi-Fi connection issues. The interface is slow and cumbersome, recommend only content that is inrelevant. Overall the picture quality vs. a hisense or TCL is not worth the payoff. Disappointed as Best Buy’s return policy is also only 2 weeks. Likely won’t buy TV from them again.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mark. Thank you for sharing your experience with the LG TV (55UR9000PUA) model. We understand your concern about the unit interface that doesn’t meet your expectations, especially after a recommendation. We strive to provide accurate and detailed product information to help our customers make informed decisions. However, we acknowledge that sometimes, despite our best efforts, a product may not meet your specific needs or preferences. As a first step, we recommend disabling the quick start function as you mentioned, which can often help with Wi-Fi connectivity issues. Additionally, checking for any software updates in the TV settings may enhance overall performance.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with any concerns. We appreciate your patience and look forward to helping you. ^Juvy
Rated 5 out of 5 stars
Crisp and colorful.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for a 2nd TV. We use it for guest room.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
Great price for a 4k Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality especially streaming 4k movies!!!!
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
Grandma's distraction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, lots of learning to make it work right, I'm old and not too up with all the technology.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 4 out of 5 stars
Gigigram
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had trouble utilizing Alexa to turn the TV on and off. I have had someone out twice and it works for a while and then stops.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 4 out of 5 stars
LGtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me I don’t think the remote is user friendly. I have to get used to the TV .It’s still new to me
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 4 out of 5 stars
TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure the point and click fear of the remote is something I will embrace - or not.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
No, I would not recommend this to a friendRated 5 out of 5 stars
Great buy @ Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Customer service was top notch. I will definitely be returning for more purchases.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and excellent service. All electronic purchases will be made there.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 4 out of 5 stars
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, the only reason im not giving it a 5 star is due to the processing speed.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 4 out of 5 stars
LG UHD TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the tv. It’s great having it in the bedroom. Not too big
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
Our most watched TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv for viewing and gaming. It’s become our most watched TV.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
Ninja products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is nice.will recommend to others my friends and and family too.i already gave gift too.
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friendRated 5 out of 5 stars
I highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the longest lasting tv. Ive bought many tv’s over the years but by far this brand stands out from the rest
This review is from LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
I would recommend this to a friend





















