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Customer reviews

Rating 4.5 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023), particularly its outstanding picture quality and clarity. Many find it easy to set up and use, and appreciate the user-friendly remote control. The vivid colors and minimal design are also well-received, with many considering it a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 424 reviews
  • Rated 5 out of 5 stars

    LG Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart tv, would highly recommend this television if your looking for a 55" at a reasonable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son set the tv up with no problem. I was not fond of the picture. It was set on energy saver and I changed to standRd or next level up. I keep tv on most of the day and needed a set that would last. The brighter the picture faster the light burn out. That is why we picked this model. Had about a month and I am pleased with it. Only complaint is the remote can be pain to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a 4k Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality especially streaming 4k movies!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp and colorful.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a 2nd TV. We use it for guest room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She is quiet now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to get my daughter out of my Hair. She can be a bit crabby at times. Being able to binge "Housewives" on a big screen is important.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new entertainment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After best buy installed the TV and sound bar it really made a huge difference, the installer was very patience with his instructions ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG UHD TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the tv. It’s great having it in the bedroom. Not too big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and excellent service. All electronic purchases will be made there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure the point and click fear of the remote is something I will embrace - or not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy @ Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Customer service was top notch. I will definitely be returning for more purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, the only reason im not giving it a 5 star is due to the processing speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LGtv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me I don’t think the remote is user friendly. I have to get used to the TV .It’s still new to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our most watched TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for viewing and gaming. It’s become our most watched TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible operating system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a google tv or Roku tv interface. Store assistant convinced me to try the LG as they recommended the interface was excellent. Very poor decision and bad customer service. You have to disable the quick start function because it is known issue that it causes Wi-Fi connection issues. The interface is slow and cumbersome, recommend only content that is inrelevant. Overall the picture quality vs. a hisense or TCL is not worth the payoff. Disappointed as Best Buy’s return policy is also only 2 weeks. Likely won’t buy TV from them again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mark. Thank you for sharing your experience with the LG TV (55UR9000PUA) model. We understand your concern about the unit interface that doesn’t meet your expectations, especially after a recommendation. We strive to provide accurate and detailed product information to help our customers make informed decisions. However, we acknowledge that sometimes, despite our best efforts, a product may not meet your specific needs or preferences. As a first step, we recommend disabling the quick start function as you mentioned, which can often help with Wi-Fi connectivity issues. Additionally, checking for any software updates in the TV settings may enhance overall performance.

      Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with any concerns. We appreciate your patience and look forward to helping you. ^Juvy LG

  • Rated 5 out of 5 stars

    Grandma's distraction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, lots of learning to make it work right, I'm old and not too up with all the technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gigigram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had trouble utilizing Alexa to turn the TV on and off. I have had someone out twice and it works for a while and then stops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is nice.will recommend to others my friends and and family too.i already gave gift too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the longest lasting tv. Ive bought many tv’s over the years but by far this brand stands out from the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good………… ………… ………… ………… ………… ………… ………… ………… ………… …………

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great television, I am very satisfied with that purchase, thank you

    I would recommend this to a friend