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Customer reviews

Rating 4.5 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023), particularly its outstanding picture quality and clarity. Many find it easy to set up and use, and appreciate the user-friendly remote control. The vivid colors and minimal design are also well-received, with many considering it a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 424 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the TV for a few months now and I'm still loving it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv for a reasonable price. Bought it for bedroom. Don’t watch a lot of tv in bedroom so probably most of the lacking doesn’t bother me. But for someone who watch a tv a lot maybe they should do research before getting it. Viewing does get affected depending on the amount of light in room. If too far from tv, viewing experience is not good as when you are close.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG TV are Great this is the second one I have bought for a the exercise room so I could enjoy the channels on you tube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my 55inch TV mounted on the wall with no problems. Service was clean and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly impressed by the outstanding quality of the product and have no regrets in purchasing same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buying experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy painless shopping experience, and I love the product. Staff was very helpful and brought the TV out to my truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great as always with a LG product. I didn't like the sound of the speaker so I bought a soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM VERY PLEASED WITH MY PURCHASE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. The selection is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and set up. Love LG TV. Would do business at Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uttam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, i just love it. And very say to install

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you with a 5-star experience with the LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on schedule and efficient. Packing was removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and service. Store employees at Erie Best Buy were excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    LG - it has issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very good however we have had issues with the picture freezing multiple times a day - so far LG has given us a run around - 3 days of calling tech support and still having issue - it’s only 30 days old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was good, I was delighted, it was exactly what I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect room TV!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for room TV. We placed it right in front of our bed and it feels like we’re in a cinema.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and excellent product, i like it the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv for the cost. If you’re looking for something cost effective this is a decent to good option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Calidad de imagen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV does not have the expected quality, it only has the brand (LG) which is a brand recognized as having high quality in images, so if I could return it for that reason I would do so immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and the customer was excellent I recommend my friends to shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was great and very helpful. Answered all of our questions fully.

    I would recommend this to a friend