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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 422 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers love the picture quality of the 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023), with many praising its clarity and color accuracy. They also appreciate the TV's easy setup process and affordable price point. However, some customers have expressed dissatisfaction with the remote control, finding it overly sensitive and difficult to use. Additionally, a few customers have noted that the TV's internal speakers are not the best, recommending the use of a soundbar for improved audio quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 422 reviews
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love it will be buying from Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and the customer was excellent I recommend my friends to shop at Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst LG purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible purchase. TV has not updated in six months. Half dozen chats with LG with no resolve. I am told I would be contacted by Customer Service and have not received any additional contact once chat ends. Email provided is an email that begins another chat.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, David. Thank you for sharing your experience with the LG TV (55UR9000PUA) model. We understand how important software updates are for maintaining performance and accessing the latest features, and we appreciate your persistence in trying to resolve this. The 55UR9000PUA runs on webOS and should receive periodic updates when connected to the internet. To check manually, go to Settings > All Settings > Support > Software Update and ensure Auto Update is turned on. If updates aren’t appearing, try restarting your TV and reconnecting to your network, then recheck the update menu. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-manually-update-software--20154165668198. If you'd like us to assist further or follow up directly, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Sadly, I don't pay for the upgraded 4K signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for my bedroom and love the high quality resolution picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution of this tv makes me enjoy watching my favorite shows and movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect TV as an upgrade without going too big!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I win the gift card:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent TV for the price range. Sound is just ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 LG TB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service & Tv works amazing , love my new TV , and my local Hawthorne Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product very happy with and customer service was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love this tv. I bought for my husband for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55" UR9000 LED 4K UHD Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ A+ A+ A+ A+ A+ A+ A+ A+A+ A+ A+ A+ A+ A+ A+ A+ A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price, wish sound quality was a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son for his 13th bday he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, color crisp, script easy to read, works with Direct TV very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great exchange

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with my tv I was taken care of with no complications of any kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55-in TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the employees there, everyone was so nice and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price, only complaint is the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV at a good price, sales staff was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg 55”. Ur 9000 led 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video good audio lame, hooking up sound bar ok for price

    I would recommend this to a friend