Customer Ratings & Reviews
- Model:
- 55UR9000PUA
- |
- SKU:
- 6535919
Customer reviews
Rating 4.5 out of 5 stars with 424 reviews
(424 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023), particularly its outstanding picture quality and clarity. Many find it easy to set up and use, and appreciate the user-friendly remote control. The vivid colors and minimal design are also well-received, with many considering it a great value for its price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new tv! Hubby picked it…think he made a good choice
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv for my bedroom and love the high quality resolution picture.
I would recommend this to a friendRated 4 out of 5 stars
Great tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Love it will be buying from Best Buy again
I would recommend this to a friendRated 5 out of 5 stars
Incredible quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution of this tv makes me enjoy watching my favorite shows and movies
I would recommend this to a friendRated 5 out of 5 stars
Good Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Sadly, I don't pay for the upgraded 4K signal.
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm extremely disappointed in this TV. Dark scenes are so dark it's hard to make out any detail. The sharpness and colors are dull. I've tried every picture mode, adjusted the settings for each, and have taken all the glare off the screen possible, but I just haven't been able to achieve what I'd expect for a 4K UHD TV. I have an old Visio with a cracked screen I prefer to watch over this one. I use a sound bar, which is essential because the built-in speakers are horrible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .HI, Diane.
Thank you for sharing your experience with LG TV (55UR9000PUA) model. We understand your concern about a TV that doesn't meet your expectations, especially when it’s not providing the picture quality and brightness you’re hoping for. We strive to provide reliable, high-quality products and ensure a smooth viewing experience. For the dark scenes, it may be helpful to adjust the OLED Light or Brightness settings to increase visibility. Additionally, enabling HDR (High Dynamic Range) can enhance detail in dark scenes, and adjusting the Backlight may also help. You might want to explore specific picture modes like Cinema or ISF Expert for a more accurate picture, or tweak the Gamma setting to improve overall contrast. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-dark-or-dim-screen--20153267537855. Since you’re using a soundbar, be sure the TV’s Audio Output is set to External Speaker and ensure the soundbar is properly configured. If you haven't done so already, consider checking for firmware updates to ensure the TV’s software is fully up-to-date.
If the issue still persists, please send us a private message on social media @LGUSSupport with your model number and details of the adjustments you've made. We’ll be happy to assist you further and explore solutions to improve both the picture and sound quality. ^Juvy
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Big Disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a TV for my living room so I went to Best Buy with no predetermined brand to buy. After talking to the salesman and viewing several TVs they had on display, The LG UHF LED 4K really stuck out. The picture was sharp, vibrant and crystal clear. So I decided to purchase that set. Two days later when the set was delivered and professionally install, the picture I was getting was far from what I saw in the showroom. The picture was dull, the faces were grainy, the color white was creamy looking, It looked like I was watching the TV in the fog. Needless to say I was totally disappointed. The set will be returned.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Fizzer, Thank you for sharing your experience with the LG Smart TV (55UR9000PUA) model. We understand that the picture quality you received was not on par with what you saw in the showroom, and we sincerely apologize for this discrepancy. For basic troubleshooting, you may visit the following links: https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000018-20150577528034 and https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. In regards of the return as you've mentioned, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance and please check their return policy as well in this link: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Rated 5 out of 5 stars
55 LG TB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service & Tv works amazing , love my new TV , and my local Hawthorne Bestbuy
I would recommend this to a friendRated 5 out of 5 stars
TV Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect TV as an upgrade without going too big!
I would recommend this to a friendRated 4 out of 5 stars
Hope I win the gift card:)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent TV for the price range. Sound is just ok.
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product very happy with and customer service was very good
I would recommend this to a friendRated 5 out of 5 stars
LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love this tv. I bought for my husband for Christmas.
I would recommend this to a friendRated 5 out of 5 stars
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, color crisp, script easy to read, works with Direct TV very well.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price, wish sound quality was a little better
I would recommend this to a friendRated 5 out of 5 stars
Bday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son for his 13th bday he loves it!
I would recommend this to a friendRated 5 out of 5 stars
Great exchange
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a issue with my tv I was taken care of with no complications of any kind.
I would recommend this to a friendRated 5 out of 5 stars
LG 55" UR9000 LED 4K UHD Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+ A+ A+ A+ A+ A+ A+ A+ A+A+ A+ A+ A+ A+ A+ A+ A+ A+
I would recommend this to a friendRated 5 out of 5 stars
55-in TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the employees there, everyone was so nice and friendly
I would recommend this to a friendRated 5 out of 5 stars
Good TV for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price, only complaint is the sound quality.
I would recommend this to a friendRated 4 out of 5 stars
Lg 55”. Ur 9000 led 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video good audio lame, hooking up sound bar ok for price
I would recommend this to a friend





















