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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023), particularly its outstanding picture quality and clarity. Many find it easy to set up and use, and appreciate the user-friendly remote control. The vivid colors and minimal design are also well-received, with many considering it a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 424 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was very easy set-up, great picture! I love it!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to leave us a 5-star review with the LG - 55” Class UR9000 Series LED 4K UHD Smart webOS TV. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great bang for your Buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality love the bright colors and deep black.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG 55" A good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture. Still learning some of the features. Would like to be able to have it automatically go to my favorite input rather than having to wait for the system to boot before switching over to standard input.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV... buy a sound ...bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Its set up with most streaming services people use. Wish the sound quality was better. No matter the setting (movie, gaming etc) ...i feel it could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Comments on my Best Buy experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best buy for my LG TV because of the continued confidence I have with this company. I received exactly what I expected with quality service and a quality TV. With the purchase new TV I am getting ready for more electronic upgrades in my new home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with this picture- set up was relatively easy- great picture quality - sound quality is good but feel it could be better but I notice that with all of the newer television sets that I have observed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product for cutting the cable cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that has made cutting the cable cord much easier. Great picture and response rate.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    55 inch television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a month now. Very great for the price. It is great for a bed room tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great choice for a 55” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality and good sound! Rey easy to set up, too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG Rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. So is my wife! Glad we made the switch from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    DMV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is amazing and the color is so clear and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    beest piture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it a goog tv over all, it has one of the bets piture that i have seing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality without over-paying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and quality sound for the price. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. It look great in my family room

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 3 out of 5 stars

    LG Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and sound quality is not matching for price point of 400, and LG remote with magic key is good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG TV. Had an LG before this one for 11 years and when it went, I went right out and bought another one. So far, it has been great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Seven Inches of Lies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I recently went TV shopping. We haven’t needed one since 2017, however my kids decided to throw balls across the room and damaged my Samsung 55” TV. We went shopping here and found the LG 55UR90 with AI assist. I thought with this being our first 4K tv AI assist may help. After opening the box and laying everything on the floor, I noticed a size difference between my current TV and the new one (LG55UR90). I got my measuring tape out AGAIN and measured my damaged Samsung 55” TV. It measured 55” screen ID. I measured the LG 55” screen ID and it measured 48”. Imagine my amazement and anger as I checked the box. Right there it says in bold writing 55” TV 54.4” screen. The box vs what it actually is was a total lie. I contacted LG and they told me rest assured that “our 55” TV’s are defaulted at (48”)”…I told them that was seven inches of lies. IT IS! Everyone may read this and laugh, but it’s a pain having to pack this tv back up. I’m taking it back to Best Buy, because this is the last night LG is back in my house. PS. The TV is so small now we can pack it into a Jeep. Which says a lot when it comes to a TV.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate your commitment to providing detailed and constructive feedback regarding your experience with the LG TV (55UR9000PUA) model. We understand the importance of accurate information when making such a significant investment, and we regret that this was not the case for you. We would like to make things right for you. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 5 out of 5 stars

    LG is a pretty good product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Item is new so I would not expect a problem(s).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was a steal at this price, 4K and had all rhe buzzers and whistles I required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, sleek.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, good features. It’s size makes it convenient for most spaces.

    I would recommend this to a friend