Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $424.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 422 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers love the picture quality of the 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023), with many praising its clarity and color accuracy. They also appreciate the TV's easy setup process and affordable price point. However, some customers have expressed dissatisfaction with the remote control, finding it overly sensitive and difficult to use. Additionally, a few customers have noted that the TV's internal speakers are not the best, recommending the use of a soundbar for improved audio quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 422 reviews
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV with great picture. Magic remote is a game changer and makes transitioning between screens and apps super easy. My only gripe are the speakers but modern tvs are flat and dont have adequate housing for booming speakers. So an external sound bar is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great 55” TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and quality!!! Easy to program and set up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5th LG TV purchased

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 5th LG HDTV, and so far it never disappoint me. Was really debating if I should get the 65" vs this 55" as the price is the same but a year older for the 65" model. Guess what, it doesn't really matter as I've been using LG brand for the last 15 years. So far this model is superb as in it's just keep getting better and better. Features are upgraded, processor response are faster, picture are crystal clear (it should be) sounds is a little better. This TV is for the master bedroom and wife is very happy and satisfied. If you really wanted a TV that is price reasonably with quality and that has been established for everyday use for streaming or antenna viewing, this brand never fails.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New LG 55 TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new TV. I'm a little hesitate about the feet they gave me, they don't seem as sturdy as my pedestal was. I will have to strap it down for sure. The picture looks so real, almost 3D. I haven't used any special channels yet but so far it's great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Certain this should be a standard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my daughter as a gift along with the LG 3.1 soundbar/sub and she loves it. (Not an OLED) but picture is great. Soundbar(Not Dolby ATMOS) but sound is pretty decent as well. One star taken only because I feel all TV's should be a standard 120Hz NOT 60Hz and ALL TV's and soundbars should be equipped with 2.1 HDMI's and a standard ATMOS by now. Other than that, If you're just buying this TV just to stream shows/movies, I guess it should suffice. If you want to buy specifically for gaming, Look somewhere else. 120Hz with 2.1 HDMI is what you're looking for. Hope this helps anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Quality Light TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for about a month now and I am really enjoying it. I really like the interface of the homepage and the remote. It is really easy to use and connect to all my accounts. It was smooth mounting and I plan on using it for movie nights!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Purchase: LG - 55” Class UR9000 Series LED 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my elderly aunt. It is so beautiful, the colors are so vivid. It was aslo, important for the control to be easy to navigate. I and my aunt are very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    It's okay.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Crisp and clean. Set up was as simple as pressing a few buttons. Wasn't looking for something spectacular so it will do. I set it up with my Bose speaker and the sound quality was very good. Not sure if it's the tv or the sound bar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Best TV purchase!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is in a bedroom for use at night. The quality of the picture is phenomenal. The crispness and brightness of the picture make for less eye strain at night. The remote is easy to use, and I love the voice activation feature.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Lg he tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good color, sound and picture quality. 10+

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Very happy purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is undoubtedly the best television that I have ever owned. The picture is clear and brilliant, even at close range. The remote is amazing. Love my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    LG compared Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - settings are too complex in comparison to Sony X80k which has much better picture quality and brightness. I’ve went with the Sony at the end

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good Value for your 2nd living room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my smaller R&R room. Good value with good picture quality. Very easy to set up and happy with LG's smaer TV features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Movie night

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it was to setup my new tv and it's very easy to navigate through apps, great picture quality and amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    lg pro

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks that is what i was looking for great price and quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Catherine W

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not looking for LG product but decided to try it out. Very pleased with the quality of the picture and the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv at a decent price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HD screen provides a very clear picture and it's almost like the actors are in the room with you! Ultra thin design takes up almost no extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great value and quality

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and value for the size and quality of tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Lifes Good with a new tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like LG tvs and was shopping around for a decently priced 4k smart tv. My previous model was color burned and outdated. This one was a huge step up in the smart tv aspect. Many apps and settings to configure with great picture quality, gaming on this is great I have a ps5 and graphics are great and smooth. The darks aren’t perfect but short of getting an oled tv it’s the best you can get for the price. After two months it’s working fine only 4 or 5 times a streaming app like YouTube would freeze and the tv would crash. But hasn’t done it since. Also the sound isn’t so great either. I felt my old model had a better bass to it. But it sounds decent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Need better customer support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great service at Best Buy. However, I tried to return it 10 days after, not big enough, for a 70 inch and got disconnected on the phone after talking for 25 minutes with rep. They never bothered to call me back. I got back from overseas and called again and they said it was past 15 day deadline.BB’s fault for not calling me back not mine. Now my son wants a 70 inch for his birthday and I’m a little leery to buy it again at Best Buy.

    I would recommend this to a friend