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Customer Ratings & Reviews

Your price for this item is $424.99
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Customer reviews

Rating 4.5 out of 5 stars with 422 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the picture quality of the 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023), with many praising its clarity and color accuracy. They also appreciate the TV's easy setup process and affordable price point. However, some customers have expressed dissatisfaction with the remote control, finding it overly sensitive and difficult to use. Additionally, a few customers have noted that the TV's internal speakers are not the best, recommending the use of a soundbar for improved audio quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 422 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Need better customer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great service at Best Buy. However, I tried to return it 10 days after, not big enough, for a 70 inch and got disconnected on the phone after talking for 25 minutes with rep. They never bothered to call me back. I got back from overseas and called again and they said it was past 15 day deadline.BB’s fault for not calling me back not mine. Now my son wants a 70 inch for his birthday and I’m a little leery to buy it again at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Relatively easy to set up, excellent picture - even in a room with a lot of sunlight.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    LG UHD TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Awesome Smart TV…. The Picture Is Great- Clear & Resloution Is Great Also, The Sound Quality Is Excellent & The Use Of The Remote Is Easy & Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Live my new LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money. Easy to set up. Also covered by my alltech . Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best budget TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has everything. Quality, accesibility, a great interface and is budget friendly. Inwould recommend it 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great option for a mid level TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is pretty good for a mid level TV, we purchased an open box model so it did not come with a tv stand or a remote. It didn’t really matter to me because I was planning to hang the tv and the LG ThinQ app allows me to use my smartphone as a TV remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for its price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing TV! Light and plug n play easy. The features are great, best buy was great, well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great uograde

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a pretty old tv but picture quality is great. All the features are really nice. Syncs seamlessly with all our cloud services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Excellent TV pick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality! Great, build quality and the remote is really cool and user-friendly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV Al Thin Q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I ever have the clarity and colors and I’ll the futures I have in this tv I’m very happy and satisfied with this tv

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you so much for leaving a wonderful message. We find it to be a favorite among many of our customers. It gives us much pleasure to know that you've chosen us for your viewing needs. ^Cris LG

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture.......Good value.... Happy with this purchase..........

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great den TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my den TV and this was perfect. Great picture and really great price for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    55” LG Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV but unfortunately not compatible with the Spectrum app. Otherwise. Great pic quality!and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    No Written Documentation or RV Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of picture and sound is decent. There is absolutely no paperwork or assistance in setting up the tv or connecting to DVR and/or cable, satellite, etc.... Documentation on line or with LG is extremely confusing as models don't match up and every model requires different set up. In addition, the "magic remote" that came with the tv is NOT the model that has directions on line and there is nothing online fir tge model included!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    very nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product good picture and easy to use. Very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're loving our new TV. The picture is great and remote is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to set up. Great picture. Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture, nice and slim. This is what you expect when buying a TV today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV, great picture, easy to use and we love the interface with streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price great picture would recommend if you’re not looking to spend a lot for a TV.

    I would recommend this to a friend
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